FirstHealth of the Carolinas, Inc.·Fayetteville, North Carolina
Perform diagnostic x-rays to support convenient care and other specialties while ensuring optimal image quality and radiation safety. Handle front desk administrative duties and coordinate patient exams with nursing staff and providers.
FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina.
Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center.
Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area.
In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S.
News & World Report, and Becker's Healthcare.
Patient Service Representative/Diagnostic Radiology Technologist: Perform x-rays to support the convenient care and occasionally the other specialties in the building.
As well as, perform front desk administrative duties.
in addition to the following essential position competencies, other competencies may be required to meet the changing organizational needs. 1. Uses appropriate problem-solving approach to plan performance of services. a. Evaluate patient status to determine method of exam and coordinates with nursing staff and provider. b. Verify exam orders and make appropriate modifications - Convenient Care Clinics utilizes Epic Electronic Medical Information System to generate Radiology check-in document per department policy. c. Utilizes technique chart located in rooms. d. Has knowledge of daily quality control functions.
2.
Provides services with consideration of the physical, psychosocial, cultural/spiritual, and age-specific needs of those served. a.
Produces optimal images in compliance with Quality Assurance policies. b.
Utilizes good positioning skills when creating patient images. c.
Maintains education hours as required by ARRT and FHC to include BLS. d.
Follows departmental guidelines for disposition of images. e.
Marks images with all required identification.
3. Uses equipment/supplies appropriately. a. Maintains clinical competencies. b. Operates office and communication systems to include Electronic Medical Record system, HBOC, PACS, and Epic EMR System, and Systoc. c. Selects and uses appropriate supplies needed to perform procedures and provide patient care.
4.
Uses appropriate safety and infection control measures. a.
Follows guidelines set by OSHA and FHC requirements. b.
Adheres to radiation safety policies. c.
Complies with departmental and organizational safety and infection control measures. d.
Uses proper techniques when working with equipment to prevent unnecessary harm to patient, equipment and (or) co-workers.
5. Teaches/directs/advises/informs others in an appropriate manner. a. Provides guidance and assistance to co-workers. b. Provides pertinent information to Regional Manager. c. Good communication skills per corporate policy. d. Anticipates informational needs of those served.
6. Reports/records information correctly. a. Documentation on images, requests, and QC. b. Documents/Reports equipment failure to appropriate personnel.
*ARRT registered or registry eligible in Radiology *1 year of Radiology experience preferred *Three years’ experience in physician office with medical billing experience may be accepted in lieu of formal billing or PSR formal training
Must be ARRT registered or registry eligible in Radiology. One year of radiology experience is preferred, though three years of physician office experience with medical billing may be accepted.
Market context
In North Carolina, radiologic technologists are commonly needed in hospitals, outpatient imaging centers, and specialty practices, especially for candidates who can support both imaging and basic medical assistant duties. This role can be competitive because employers often prefer registered technologists with clinical experience and a flexible skill set; the job requirements and benefits here are AI-summarized from the original posting, helping you review the role faster. Before applying, confirm your radiography registration, note any one year of clinical experience, and be ready to speak to patient flow and cross-functional support.