Women Against Abuse·Philadelphia, Pennsylvania
The Family Case Manager provides trauma-informed counseling and coordinates essential resources for survivors of domestic violence and their children. Responsibilities include conducting needs assessments, facilitating support groups, and linking clients to housing and health services.
Description and Responsibilities
The Family Case Manager provides and coordinates trauma informed counseling services for a caseload of clients, either adults or children while serving as the direct service link for facility residents and/or their children to external resources necessary to establish safe and more permanent housing and support in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to:
Providing case management (Advocacy, Needs Assessment, Action Planning and Evaluation) according to established professional guidelines and norms for an assigned caseload of adults or children.
Accompany residents and/or their children to outside appointments as necessary for support and advocacy.
Develop, implement, coordinate and facilitate group meetings to address personal and emotional needs of children, residents and former residents.
Provide ongoing individual support and informal counseling, making outside referrals when appropriate.
Identify new resources, develop informational materials and networks with community resources on women's health, housing resources, financial literacy, domestic violence, parenting, children's health and others as needed for use by survivors of domestic violence.
When working with children:
register/transfer children to area schools
visit schools as needed to address academic, attendance and/or behavioral concerns.
When working with children, conduct intake interviews upon entry and psycho-social assessments within required timeline.
Provide training and education on issues such as domestic violence, parenting and health care.
Coordinate and conduct children’s groups and activities. May also assist with summer camp and activities.
Perform exit interviews with each assigned client; develop a follow-up plan and discharge summary.
Participate in all required counseling, residential, team, staff and Agency meetings as assigned.
Participate in networking and attending various meetings related to intimate partner violence.
Collect and report data according to external requirements.
All responsibilities are implemented according to our mission and values and according to Agency standards
What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA’s Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism
Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy.
Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse’s hiring decisions are based on merit, qualifications, and business needs.
00a - 5:00p, one day 12:00p - 8:00p (40 hours per week) $22.28 per hour & a $1,000 Sign-On Bonus Award
Market context
Operations roles in Pennsylvania healthcare settings often stay competitive because employers need people who can keep clinical workflows, compliance, and staffing aligned in busy laboratory environments. For this role, the combination of a science degree, four years of clinical laboratory experience, and preferred MT or MLS certification can make candidates stand out. Review the AI-summarized requirements and benefits on this platform to save research time, then compare your background against the certification preference before applying.
