Medical Secretary - Full Time - Days

Employment Type

• Full time
• Shift:
• Description:
• Position
• Purpose: This individual is primarily responsible for the performance of secretarial duties in the Cardiovascular Diagnostics and Respiratory Care Department. Primary duties include the scheduling of diagnostic examinations, management of the paper medical record for test done in the department, and secretarial assistance to Department Supervisors and Team Leads.
• What you will do: Schedules diagnostic examinations for all Cardiovascular Diagnostic/Respiratory Care Services/Sleep/Neurodiagnostic using Cerner Enterprise Scheduling. Procures adequate/confidential medical histories in accordance with MercyOne North Iowa Medical Center policies/procedures, HIPAA, Local Medical Review Policy (LMRP) during the scheduling process. Assures compliance regarding payable diagnoses for exams and verifies preauthorization from various insurance companies to assure maximum reimbursement and provide accurate patient care. Facilitates transcription for departmental medical directors, consulting physicians, and technical directors. Provides secretarial support to Supervisors and Team Leads of the department. Makes copies of reports as needed and maintains filing system. Maintain local office equipment and monitor appropriate supply levels/forms for office function. Answers the telephone and takes messages. Appropriately greets and directs patients to appropriate areas. Respects confidentiality of patient/personnel information. Downloads pulse oximeter data and properly cleans equipment for the next use. Proactively identifies safety concerns surrounding the work environment. Acts in a professional manner reflecting the mission, philosophy and values of MercyOne North Iowa Medical Center. Maintains the ability to increase work hours during high department volumes and decrease work hours when volumes decrease. Maintains a functioning telephone to facilitate communication with the department when needed.
• Hours/Schedule:
• Monday -
• Friday - 7:30 - 4:00

Minimum Qualifications

Education: High School diploma/GED required Medical Secretary/Assistant degree/diploma preferred Experience: A minimum of one year of experience in an office or medical setting. Special Skills and Competencies: Must demonstrate good comprehension of medical terminology. Proficient typing skills preferred. Must be flexible in work schedule. May be required to alternate shifts. Must be knowledgeable in the use of computers/word processing. Must demonstrate an excellent comprehension of medical terminology. Must be proficient in English grammar and punctuation. Must be pleasant in nature and can communicate with people from variety of backgrounds including patients, physicians, and technical support. Must be able to work under pressure due to deadlines. Word processing knowledge required. Experience with Word/Excel/Power Point preferred. Must be able to read, write and/or speak English. Must be able to work independently as well as in a team environment Position Highlights and Benefits: Education Assistance offered Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 20 hours per week or greater Competitive wages; including weekend and night differentials Generous paid time off program Retirement Savings program with employer match starting on Day 1 Ministry/Facility Information: MercyOne North Iowa Medical Center provides expert health care to 15 counties. MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000. With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region. MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.