Covenant Health·Knoxville, Tennessee
Provides clerical and secretarial support to the nursing unit, including managing admissions, discharges, and physician orders. Responsibilities also include coordinating patient tests, managing unit supplies, and potentially handling cardiac telemetry equipment.
Overview Health Unit Coordinator, Emergency Department Full Time, 72 Hours Per Pay Period, Day Shift Fort Sanders Regional Overview: Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care. Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.
Provide clerical and secretarial services to the nursing unit.
Performs clerical duties related to procedures such as admission, discharge, transfer, and death. Ensures STAT orders are brought to the attention of licensed nursing personnel. Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered. Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels. Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely. Assists physicians in obtaining reports from lab, radiology, etc. Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested. Organizes patient charts in proper sequence. Labels and replenishes all necessary forms. Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job. Act as preceptor to HUC I. If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role. Obtains patient records from other facilities. Manages patient flow via flowboard if applicable. Assures appropriate discharge disposition in electronic medical records Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested. Performs other duties as assigned. HUC II working in Cardiac Areas: Assigns and distributes cardiac telemetry equipment to designated hospital staff. Retrieves cardiac telemetry equipment from nursing units as directed. Admits and discharges patients from the telemetry monitoring service. Maintains cardiac related equipment in a state of readiness in coordination with Bio Medical Engineering staff. Identifies life threatening cardiac rhythms and institutes proper emergency procedures.
Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED. Minimum Experience: Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol OR For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role. Licensure Requirement: External new hires must have CNA, MA, or EMT Certification.
Requires certification as a CNA, MA, or EMT for external hires, or equivalent experience within Covenant Health. A high school diploma or GED is preferred, and specific telemetry training is required for those working in cardiac areas.
Market context
In Tennessee, HUC II roles are often tied to busy inpatient and cardiac units where employers want candidates who can manage unit coordination and patient flow. Competition is usually strongest for applicants with prior HUC I or related patient care experience, plus the required CNA, MA, or EMT background for external hires and telemetry training for cardiac areas. Review the AI-summarized requirements and benefits on this platform against the original posting, then confirm your experience matches the unit-specific expectations before applying.
