Care Coordination Assistant - Patient Transfer Center/OCC - Day or Evening

Hours

• Day or Evenings with weekends 3- 12 hour shifts or 4- 10 hour shifts The Care Coordination Assistant supports the discharge planning process by communicating with and coordinating post discharge services and providers as requested by the Registered Nurse/Social Worker Care coordination team.
• These post discharge providers will include but are not limited to: Home Health, Hospice, ALF/RH/SNF/ARF placement, DME, transportation, doctor office visits, etc. Additionally, the Care Coordination Assistant supports the Utilization Review function of Care Coordination by serving as a liaison between the RN Care Coordinator and external payers, monitoring work queues, submitting of timely information, etc.
• Licensure,
• Certification, or
• Registration
• Requirements for
• Hire: N/A Licensure,
• Certification, or
• Registration
• Requirements for continued employment:
• N/A
• Experience
• REQUIRED: Minimum of two (2) years of healthcare related experience Knowledge of computers and various computer programs such as Microsoft Suite products, [especially, Word and Excel] and
• Adobe
• Professional
• Experience
• PREFERRED: Three to five (3-5) years experience in acute care academic center or comparable organization
• Education/training
• Required:
• High
• School
• Diploma or equivalent
• Education/training
• Preferred:
• Some college level education
• Independent action(s) required: Coordinates the communication and referrals to post discharge providers including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing facilities, Assisted Living facilities, DME, transportation and any other type of post discharge provider of services required.
• Supervisory responsibilities (if applicable):
• N/A
• Additional position requirements: Day shifts, Monday through
• Friday and possible rotating weekends
• Age
• Specific groups served: N/A Physical
• Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs.

Activities

• Prolonged sitting,
• Walking (distance),
• Repetitive motion
• Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing,
• Speak clearly,
• Write legibly,
• Reading,
• Logical thinking
• Emotional: Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change Rotating EEO Employer/Disabled/Protected Veteran

Who We Are

• Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all:
• One college and four health sciences schools
• An academic medical center
• A Level I trauma center
• One of only two NCI-designated cancer centers in Virginia
• The region’s only full-service children’s hospital
• More than 800 physicians in 200 specialties
• With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.