Client Resources Coordinator I - (Angel's Flight)

.CC

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California. The agency operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources they need to achieve greater self-reliance and stability in their lives.

Angel’s Flight provides a safe refuge for runaway and homeless youth, many of whom are escaping abusive or unstable family environments. Located in the Westlake District near Hollywood, our 24-hour shelter supports youth ages 10–17 who have run away, are experiencing homelessness, or are at risk.

Our mission is to create a supportive environment focused on healing, empowerment, and successful family reunification whenever possible. Through compassionate care, structured programs, and individualized case planning, Angel’s Flight helps young people stabilize and begin planning their next steps within just three days of entering the shelter.

Responsibilities

• Responsible for determining clients’ eligibility for Agency programs or referral to government programs.
• Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services.
• Assist clients to complete and submit application forms for government and other social service agencies.
• Provide support services to individuals residing in the community.
• Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc.
• Assist with meal planning/preparation, household maintenance, communication, community participation, medical appointments, etc.
• Makes routine community contacts with such institutions as schools, medical facilities and social service departments.
• May locate and make use of appropriate community resources for clients.
• May evaluate actual living conditions of clients through home visits.
• Assist with casework administration.
• Coordinate and assists in the preparation of client mass orientations.
• Assist in the scheduled mailing for screening interviews.
• Assist higher-level Client Resources Coordinators in updating client contact logs, maintains necessary files and statistical information on clients.