Provide essential administrative support to the Outpatient Clinic Manager to ensure smooth daily operations and excellent client service. Responsibilities include managing workflow, maintaining client data, and handling office communications.
Work collaboratively with IT and other departments to support FLACRA’s mission and deliver quality client care.
Supply
Management: Order and track program supplies, including urine screens, breathalyzers, and nicotine replacement therapy (NRT).
Report &
Data
Management: Responsible for proactive spreadsheets, Closed Chart Audits, PN Reconciliation, and other assigned reports.
Secretarial
Functions: Provide administrative and secretarial support as requested by the Clinic Manager.
External
Relations: Maintain positive working relationships with provider agencies, acting as a professional representative of FLACRA.
Feedback
Communication: Directly communicate suggestions, concerns, and complaints to the Clinic Manager.
Uphold professionalism by providing respectful, quality service to clients and acting as an ambassador of FLACRA.
Additional
Responsibilities: Perform other duties as directed by management to support clinic operations.
About Us: Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a well-established, growing, not-for-profit provider of behavioral health and substance abuse treatment services in the Finger Lakes Region. Our innovative programs include outpatient services, residential care, crisis centers, vocational services, housing support, and youth programs. We are committed to supporting the professional development of our staff and fostering a positive and inclusive work environment. At FLACRA, we are an equal opportunity employer committed to creating a workplace where everyone is valued and respected. We encourage candidates from all backgrounds to apply and join our dedicated team of professionals working to support recovery and mental health in our community.
QualificationsMust-Have
Qualifications: High School Diploma or GED equivalent. Valid NYS Driver’s License. Clerical or administrative experience. Strong communication skills, both verbal and written. Proficiency in Microsoft Office applications. Access to a reliable vehicle for work-related travel.
Nice-to-Have
Qualifications: Associate’s Degree or higher in a related field. Experience in a medical office setting. Office management experience.
Candidates must have a high school diploma or GED, a valid NYS driver's license, and clerical experience. Proficiency in Microsoft Office and access to a reliable vehicle are required.
Market context
Administrative Assistant roles in New York are typically driven by ongoing office, school, and healthcare operations, so demand tends to stay steady for candidates with strong clerical skills. Competition is often shaped by communication ability, organization, and comfort with Microsoft Word and Excel, along with experience that matches the posting. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your resume to show three years of administrative or clerical experience and clear examples of scheduling, records, or document support.
