SOUTHERN HIGHLANDS COMMUNITY MENTAL HEALTH C·Mullens, West Virginia
Coordinate behavioral health, medical, and social services to help clients overcome barriers and achieve recovery goals. Develop individualized service plans and collaborate with multidisciplinary teams and community partners to ensure person-centered care.
The QLA Case Manager/Care Coordinator Level 2 assists individuals in accessing essential behavioral health, medical, social, educational, and community resources. This position provides care coordination and support services to help clients overcome barriers, improve stability, and achieve recovery goals.
The successful candidate will work collaboratively with community partners, healthcare providers, recovery organizations, and internal treatment teams to ensure individuals receive comprehensive, person-centered care.
Essential responsibilities
Coordinate behavioral health, medical, social, educational, and community-based services for clients.
Conduct assessments and identify client needs and barriers to care.
Develop, implement, and monitor individualized service plans.
Connect clients with treatment providers, recovery resources, housing assistance, transportation, and other supportive services.
Maintain accurate and timely documentation in accordance with organizational, state, and federal requirements.
Collaborate with multidisciplinary treatment teams and community partners.
Participate in outreach efforts and provide support to individuals impacted by substance use and mental health challenges.
Assist clients in navigating healthcare systems and accessing appropriate resources.
Promote recovery-oriented and trauma-informed approaches to service delivery.
Education & qualifications
Opportunity to make a meaningful impact in the lives of individuals and families.
Work within a Certified Community Behavioral Health Clinic (CCBHC).
Collaborative and supportive team environment.
Mission-driven organization committed to improving community health and wellness.
Requires a Bachelor's or Master's degree in human services, a license as a Psychologist, or a Registered Nurse license. Preferred experience includes behavioral health, substance use treatment, or case management.
Market context
In West Virginia, case management and care coordination roles are commonly tied to behavioral health, substance use treatment, and broader care navigation needs, so employers often look for candidates who can work across clinical and community settings. These roles are competitive when applicants bring the required degree or license plus experience in behavioral health, substance use treatment, or case management. Review the AI-summarized requirements and benefits on this platform, then tailor your application to show direct coordination experience and the license or degree that matches the posting.
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