Hospital for Special Care·New Britain, Connecticut
The Patient Support Associate provides non-skilled therapeutic interventions, focusing on patient supervision, safety, and transport. They are also responsible for preparing equipment, maintaining a clean environment, and performing clerical tasks.
Position location: Hospital for Special Care
Scheduled weekly hours: 32
We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day!
The Patient Support Associate provides safe and appropriate non-skilled therapeutic interventions as assigned. Tasks focus on patient supervision to ensure patient safety, transport of patients in preparation for treatment, obtaining/preparing equipment necessary for patient care and maintaining a clean environment. The Patient Support Associate may also perform other clerical duties within the staffing office as assigned.
Physical demands
Ability to tolerate up to four hours of consecutive work.
Endurance for up to one and one-half hour periods of constant sitting and one-hour periods of independent mobility.
Ability to safely transfer patients and provide contact guarding or hands-on assistance.
Ability to lift or carry objects up to 10 pounds continuously, to 20 pounds frequently, and up to 40 pounds frequently for patient transfers and bed mobility.
Ability to push/pull up to 50 pounds frequently throughout the day for patient transport and mobility activities.
Frequent need to initiate body positional changes to access equipment from high and low areas and while providing treatment interventions.
Functional fine and gross motor skills and upper extremity sensation needed. Intact vision needed for observation of patient's non-verbal responses and skin assessment.
Must be able to initiate and interpret communication with patient and others.
Cognitive demands
Job requires the application of previously acquired knowledge. It also requires flexibility of thought, reasoning, organizational skills and the ability to act in some new or unfamiliar situations. Selective attention and concentration are necessary to complete tasks.
Job requires basic formulation, content, syntax and spelling to complete tasks. Only simple sentence or very short paragraph expression is necessary.
Job requires spontaneous communication and the ability to receive and convey messages.
Job requires an ability to comprehend lengthy messages or paragraphs and to follow multistage and three step commands.
Task requires ability to add and subtract two digit numbers. Multiply and divide 10’s and 100’s by 2, 3, 4, and 5. Perform basic arithmetic operations.
Work demands
Job requires working primarily indoors, only occasionally needing to be outdoors.
Job requires working around and with others on a continuous basis.
Task fluctuation on schedule is frequent and often unpredictable due to census and patient specific needs.
Work is frequently carried out in a noisy and somewhat crowded setting.
There is exposure to body fluids, contagious disease and blood borne pathogens.
There is occasional exposure to particles, chemicals, electrical, and/or thermal agents that could cause eye, nose or skin irritation - such as those utilized for casting, patient treatment, or cleaning.
Employees in this role may be required to float to other patient care units or departments based on operational and patient care needs, provided they possess the required competencies and qualifications for the assignment.
Essential functions
Assists in lifting, transporting, turning, guarding and overall patient handling utilizing proper body mechanics and safety awareness.
Provides observation and direct assistance with patient activities as assigned under direction of licensed nurse.
Demonstrates competency in utilizing patient related equipment as directed.
Observes and reports changes in patient condition to appropriate team members.
Provide set up and or feed assistance during mealtimes.
Assists with maintaining the orderliness and cleanliness of unit areas.
Documents assigned tasks accurately and in a timely manner using appropriate formats.
Orders patient equipment/supplies as directed.
Obtains, organizes and cleans equipment and supplies as directed.
Monitors available stock and maintains neat, orderly storage of equipment/supplies on the unit as assigned.
Provides set-up and clean
up of treatment areas (i.e. pillows, linens, mats, treatment tables, etc.).
Performs miscellaneous clerical and staffing office duties as needed.
Prioritizes tasks in order to complete assignments seeking supervisory guidance as needed.
Candidates must be able to work independently, communicate effectively in English, and meet significant physical demands for patient lifting and mobility. Experience with special needs populations and certifications in CPI or Safety Care are preferred.
Market context
Support-services roles in Connecticut often stay in demand because clinics and community programs need reliable staff who can coordinate across sites and keep daily operations moving. These jobs can be competitive when employers want strong Microsoft Office skills, flexibility to travel between clinic locations, and education in public health or social sciences. Review the AI-summarized requirements and benefits here to save research time, and confirm your travel availability and Office experience before applying.
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