Rapid Response (On Call) Weekend Caregiver-Overnights

The Rapid Response Caregiver must demonstrate and execute the following position-specific competencies to ensure effective, profitable, and patient-centered care.

Position-specific competencies

Required behaviors

• GWC
• “G” – Must demonstrate and have a “get-it” mentality; clearly understands his/her key accountabilities; confident as a subject matter expert in his/her job.
• “W” – Demonstrates a “want-it” attitude; accepts challenges; asks, “what can I do to help?” demonstrates a high-level of drive and energy for his/her job and success of others.
• “C” – Demonstrates the capacity to perform desired job expectations; ability to grow and “stretch” in position as the needs of the business changes and evolves.

• LMA
• “L” – Effectively leads through example his/her area of responsibility.
• “M” – Manages processes, procedures, and standards to achieve desired results.
• “A” – Holds himself/herself and others accountable for getting the job done and maximizing value to company, clients, one another.

• Client care
• Dispatched to ensure continuity of client care due to last minute caregiver cancellations and/or start of care of newly acquired client.
• Provide training/mentoring of caregivers through warm handoff introductions.
• Shadow caregivers for complete, in-depth training of client’s habits, routines, and care needs as outlined in care plan.
• Actively participate in process improvement initiatives of care plans, caregiver training, client care needs, etc.
• Provide the following personal care tasks, as outlined in Care Plan. If unclear and/or need one-on-one training/refresher to provide the care with confidence, contact the office to arrange during your visit:
• Bathing
• Grooming, including oral care
• Assist the client with dressing and undressing
• Assist the client with toileting activities
• Assist in feeding the client, if necessary
• Feed clients who are unable to feed themselves
• Take and record vital signs (temperature, pulse, respirations, and blood pressure)
• Measure and record height and weight, if necessary.
• Support good skin care to prevent skin breakdown (i.e. turn and reposition client, actively encourage movement)
• Assist client with active and passive range of motions as defined by the plan of care
• Provide client with help walking and transferring
• Observe client’s physical, mental, and emotional conditions
• Report any change to the Director of Nursing or nursing supervisor
• Document observed changes
• Measure and document intake and output, if necessary
• Assist client in the self-administration of medication (medication reminder)
• Perform light housekeeping
• Perform meal preparation and clean up
• Change bed linens and make up the client’s bed
• Maintain an orderly client environment.
• Provide transport to doctor appointments, outside activities and shopping
• Participates in client teaching according to the client’s plan of care
• Follow principles of infection control and Universal Precautions
• Assist in providing a safe environment and promote quality patient care through adherence to established policies, procedures, and standards.
• Ability to interact professionally with diverse, sometimes, difficult clients/family.
• Ability to maintain a friendly, calm demeanor.
• Express empathy for the needs of the client
• Treats clients, staff and the public with courtesy, respect and presents a positive public image

RAPID RESPONSE RESPONSIBILITIES • Scheduled Rapid Response Hours

• Represent the guaranteed hours as agreed upon.
• When scheduled for a Rapid Response shift, our scheduling team will contact you as shifts become available
• Multiple shifts may be assigned in a single day, up until your scheduled end time
• If no Rapid Response shifts are assigned, the scheduled hours will be paid as Paid Non-Worked (at established rate, any hours worked during Rapid Response hours, will be paid accordingly)
• If you work fewer hours than scheduled, AccuCare will make up the difference (ie Guaranteed amount of hours)
• If you decline or fail to respond to a Rapid Response shift offer, you forfeit guaranteed hours for that day
• Any hours worked outside Rapid Response shifts are not included in the guaranteed hours or at Rapid Response pay rate.
• Overtime pay applies only if more than 40 hours are physically worked per week; additional shifts are paid at straight time.

• Compliance
• Ensure client’s rights are adhered to. These include but are not limited to:
• the right to privacy and dignity while care is being provided
• the right to accept or refuse care
• the right to confidentiality of their information
• Ensures confidentiality and security of the client’s medical information
• Use equipment properly and in a safe manner

Education/Certification Requirements

• High school diploma or GED
• Minimum of three (3) years of documented experience required in health care industry
• Minimum of one (1) year of documented experience in home health and/or private duty agency.
• Certified in CPR

Skills/Qualifications Requirements

• Negative TB skin test or chest x-ray
• Valid driver’s license and verifiable auto insurance
• Ability to be calm in stressful situations
• Self-directed; able to work successfully with little direct supervision; equally able to work successfully as a team member
• Ability to interact with adverse, and sometimes difficult clients and/or family

Travel Requirements

• Familiarity of St. Louis County and ability to travel within AccuCare service area.

Work Environment

• Institutional (hospital, etc.) or
• Client’s
• Environment: unknown environments under a wide variety of circumstances; bodily fluids, household, and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; travel required; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care (50+ lbs.).