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  3. Street Medicine - Community Care Coordinator
Clinica Romero logo

Street Medicine - Community Care Coordinator

Clinica Romero·Los Angeles, California

$24 - $28/hr·Full Time·On Site·2-5 yrs·Posted 2 months ago
Practice for this role

About the role

The Community Care Coordinator manages patient registration and eligibility verification within the EPIC EMR system during street outreach. They act as a liaison between underserved populations and healthcare providers to facilitate access to medical and social services.

Job Title

  • Community
  • Care
  • Coordinator
  • Department:
  • Street
  • Medicine
  • Reports To:
  • Street
  • Medicine
  • Program
  • Manager
  • Job
  • Summary: The Community Care Coordinator is a vital member of the Street Medicine Program, responsible for verifying eligibility, registering patients in the EPIC Electronic Medical Record (EMR) system, supporting the healthcare team during outreach activities, and providing case management services. This role helps connect individuals to essential healthcare and resources, acting as a liaison between the community and the care team to ensure access to necessary services.
  • Key
  • Responsibilities: Verify patient eligibility for services, ensuring all documentation is complete and accurate. Register patients into the EPIC EMR system during outreach activities, maintaining secure and accurate data entry. Serve as the first point of contact for individuals in encampments, shelters, and other community settings, fostering trust and engaging them in care. Navigate encampments, shelters, and transitional housing sites to locate individuals needing medical or social services. Provide logistical support to the team, including driving to outreach locations, setting up mobile units, and assisting with patient flow. Collaborate with healthcare providers to develop care plans, assist with follow-ups, and connect patients to appropriate resources such as housing, food assistance, and social services. Offer case management support, including scheduling appointments, tracking referrals, and providing follow-up care. Use personal experiences and cultural knowledge to build rapport with patients, promoting engagement in care and trust in the program. Maintain accurate records of patient encounters and services provided, ensuring compliance with program protocols and HIPAA regulations. Support safety protocols for the team during outreach activities and assist in managing emergent situations as needed.

Qualifications

High School Degree required and AA preferred. Bilingual (English/Spanish) Required. Lived experience or significant experience working with underserved populations. Familiarity with community resources, public health programs, and social services in the area. Strong interpersonal and communication skills with the ability to navigate complex situations effectively. Valid driver’s license with a clean driving record and comfort driving in urban environments. Passion for community health, patient support, and improving access to healthcare services. Physical Requirements: Ability to stand, walk, and move for extended periods while providing care in various environments, including encampments, shelters, and mobile units. Capacity to lift, carry, and transport equipment or supplies weighing up to 30 pounds. Comfort working outdoors in varying weather conditions and navigating uneven terrain. Ability to bend, stoop, and kneel as needed during patient care or outreach activities. Adequate manual dexterity to perform medical procedures, operate equipment, and manage electronic health records on portable devices. Visual and auditory acuity to perform essential functions such as patient assessments and effective communication. Capability to drive and sit for extended periods while traveling to outreach locations.

Requirements

A high school diploma is required, with an associate degree preferred, and fluency in both English and Spanish is mandatory. Candidates must have a valid driver's license and lived or professional experience working with underserved populations.

  • high school
  • associate degree
  • Case Management
  • Patient Advocacy
  • HIPAA Compliance
  • Interpersonal Communication
  • Patient Registration
  • Crisis Management
  • Bilingual English/Spanish
  • Community Outreach
  • Resource Navigation
  • Logistical Support
  • EPIC EMR
  • Patient Eligibility Verification

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$24 - $28/hr
Location
Los Angeles, California
Posted
May 29, 2026
Application
Employer website
Clinica Romero logo

Hiring organization

Clinica Romero

Our mission is to provide quality, affordable and culturally sensitive health care and other services to the uninsured, insured and underserved communities of greater Los Angeles regardless of their ability to pay by upholding the legacy and tradition of Monseñor Oscar Romero...

Salary listed on 13 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size201-500 employees
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Market context

California street medicine roles need bilingual coordinators

In California, street medicine and community care coordinator roles are often in demand because teams need staff who can support outreach for people experiencing homelessness and other underserved populations. This role is competitive for candidates with bilingual English-Spanish communication, a valid driver’s license, and direct lived or professional experience serving vulnerable communities. Review the AI-summarized requirements and benefits here to save time, then confirm your language skills and outreach experience align before applying.

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