Bilingual (Spanish) Crisis Interventionist (Tue-Sat)

Essential

Duties and Responsibilities

Provides behavioral health support to members and families in crisis and post-crisis. Facilitates connecting member to their appropriate clinical team member. Deescalates crisis situations and assesses for danger to self and danger for others. Assesses and provides crisis intervention services to members and their families. Documents all interactions in members' individual charts. Continues the assessment process throughout the behavioral health process, including the continued identification of the child and family strengths, needs, and culture, and monitors progress toward treatment goals. Completes screeners, assessments, crisis plans, intake paperwork, and other paperwork needed to stabilize a crisis or enroll a new member. Coordinates care with member’s clinical team and conducts CFTs and ARTs to ensure member has appropriate services for their clinical needs. Coordinates care with inpatient hospitals, emergency room departments, crisis centers, residential treatment facilities, and other placements as necessary. Arranges hospital discharge appointments. Responds to requests for documentation or information about a member from community providers, hospitals, or Crisis Response Center (CRC). Completes enrollment and crisis planning with Hospitals and CRC when an urgent enrollment is needed. Works with families and children that require a high level of service provision, contact, and coordination of treatment. Works collaboratively with other systems such as Juvenile/Adult Detention, Juvenile/Adult Probation, Division of Disabilities, Department of Child Safety/Adult Protective Services, and other Behavioral Health entities. Provides individual, family, and/or group counseling based on needs as determined by the Clinical Supervisor/Director. Participates in the process of ongoing professional development and meetings. Maintains comprehensive communication among all contacts within the agency, members, and external agencies. Models professional standards and ethics in accordance with EBF Code of Conduct, Strategic Plan, Mission, and Vision. Performs other duties as assigned.

Requirements

Minimum Requirements: Bachelor’s degree of behavioral health or related degree and 1 year of experience in crisis management required. Bilingual (Spanish) preferred. Regulatory Must be at least 21 years of age. Current, unrestricted AZ driver’s license with no more than two (2) minor moving violations or one (1) accident within the past three (3 years). Three (3) years of driving experience required. Transportation for daily visits, to attend trainings, and perform other work-related activities. Organizational vehicles may not be available at all times. Must be able to pass a criminal background check prior to employment and regular checks for the duration of the employment. Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides). CPR and First Aid certification (Employer provides). Satisfactorily Completed Competency Checklist within 3 months of hire. Skills/Job Knowledge/Abilities: Training and experience in crisis intervention and de-escalation techniques. Knowledge in child development and human development across the life span. Knowledge of adult, child, and infant mental health principles, methods, procedures, and standards. Has strong clinical knowledge. Able to utilize DSM-5-TR to diagnose older children, adolescents, and adults and the crosswalk to the DC-0-5 to provide diagnoses or diagnostic impressions for young children. Extensive knowledge of managed care systems, AHCCCS/Title XIX medical assistance screening, and health plan policies and practices. Excellent organizational and interpersonal skills. Detail-oriented with well-developed problem-solving abilities. Strong written and verbal communication skills. Strong organizational, time management, project management, and multitasking skills. Skill in using business software such as email, MS Office, smartphones, office equipment, and electronic health records. Flexibility and ability to respond to changing priorities. Must be reliable and punctual. Displays cultural sensitivity and demonstrates the ability to form constructive and collaborative working relationships with others from diverse cultural backgrounds. Ability to communicate in a culturally inclusive manner and be open to other people’s differences. Maintains a professional in appearance, communications, and actions. Able to establish and maintain a team atmosphere of communication and collaboration for all that reach out to the Department.

Working Conditions/Physical Requirements (with or without accommodation)

Normal office environment with multiple interruptions in person and through computer and phone. Field position visiting different sites or homes for member care. Will work outside and inside environments, as needed. Daily travel to member homes and other locations. Interacts with employees and members of the public on a daily basis. Able to lift up to 50lbs to support member care. Visual acuity to read information from computer screens and forms and assess members' well-being. Able to communicate verbally with members and emergency personnel as needed for daily operations. Hearing ability for communication in persona, phone, and/or other electronic methods. Manual dexterity for typing and writing. Able to stoop, squat, reach, pull, push, stretch, ascend and descend stairs, stand and sit for long periods of time. Weekend and later hours are required. May be required to work additional hours or days depending on circumstances.

Additional Information

This job description is not intended to be an exhaustive list of all possible duties, skills, job knowledge, responsibilities, and/or qualifications. EBF reserves the right to revise the job description or to assign other duties to this position. This job description is not intended to create a contract or property right to continued employment between the employee and EBF.

Easterseals Blake Foundation and Aviva are an Equal Employment Opportunity and Affirmative action employer that promotes a work environment of inclusion and diversity. We are committed to provide employment opportunities to all candidates based on their qualifications free of discrimination based on race, color, religion, national origin, sex (including pregnancy, sexual orientation or gender identity), age, disability, veteran status, genetic information, mental or physical disability, or any other characteristic protected by law. If you have any questions, require assistance or reasonable accommodations while seeking employment, please contact the Human Resource Department at HR@blake.easterseals.com or call 520-327-1529 ext. 7000.