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  3. Behavioral Health Patient Services Caseworker
East Central District Health Department/Good Neighbor Community Health Center logo

Behavioral Health Patient Services Caseworker

East Central District Health Department/Good Neighbor Community Health Center·Columbus, Nebraska

$20 - $27/hr·Full Time·On Site
·
2-5 yrs
·Posted 4 months ago
Practice for this role

About the role

Acts as a bridge between healthcare services and social supports by screening patients for psychosocial needs and Social Determinants of Health. Coordinates care through community resource navigation, referral tracking, and documentation within the EHR system.

Position summary

As a member of the integrated healthcare team, this role serves as a critical link between clinical services and community-Based social support resources. The position is responsible for identifying patient needs across medical, behavioral health, dental, and financial or eligibility-Related areas. The role includes screening patients for psychosocial needs and social determinants of health (Sdoh), assessing results, and connecting individuals to appropriate resources. This individual develops and maintains referral networks, navigates community services, and coordinates care to ensure patients successfully access and follow through with recommended support.

Essential job functions

Complete screening tools and comprehensive assessments, including:

  • Psychosocial assessments
  • Social Determinants of Health screenings
  • Collaborate with departments and staff to gather required patient documents and information
  • Help patients obtain documents needed for:
  • Financial support
  • Continuity of care
  • HIPAA-compliant releases of information
  • Work with patients to identify programs and services within the organization and community
  • Make timely referrals to appropriate services to improve patient quality of life
  • Assist patients with completing intake paperwork and ensure documentation is added to the chart
  • Maintain patient privacy and confidentiality at all times
  • For behavioral health patients:
  • Assist with transportation needs
  • Help reduce no-show rates through reminders and confirmations
  • Conduct comprehensive initial screenings for new behavioral health patients
  • Ensure urgent needs are addressed quickly
  • Use the current
  • EHR system to:
  • Document patient information accurately
  • Track referrals and follow-up
  • Ensure action is taken within appropriate time frames
  • Perform other duties as assigned

Education

Bachelor’s degree required in:

  • Human Services
  • Social Work
  • Psychology
  • Related field
  • Associate’s degree in a related field may be considered with comparable experience

Required skills

Knowledge of or ability to learn:

  • Electronic Health Records (EHR)
  • Patient engagement applications
  • Proficiency in Microsoft Office Suite or similar software
  • Strong critical thinking skills
  • Ability to analyze complex information
  • Strong verbal and written communication skills
  • Ability to work effectively with individuals from diverse:
  • Socioeconomic backgrounds
  • Cultural backgrounds
  • Intellectual backgrounds
  • Ability to work both independently and as part of a team

Preferred skills

Previous experience in:

  • Social services
  • Behavioral health
  • 2–3 years of related experience preferred
  • Bilingual in Spanish preferred

Supervision

• This position does not have any direct reports.

Physical requirements

  • May require prolonged sitting
  • Some bending, lifting, stooping, and stretching
  • Normal hearing and vision required
  • Eye-hand coordination and manual dexterity needed for office equipment
  • May lift up to 35 pounds

Limitations and disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related requirements and to perform other job-related duties requested by East Central District Health Department/Good Neighbor Community Health Center in compliance with Federal and State Laws.

Requirements

are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

FTCA liability protection for medical malpractice is afforded to covered individuals by virtue of their working relationship with GNCHC, a FTCA covered entity when they are performing covered activities.

I have read and understand the duties and responsibilities for which I am responsible. The duties, responsibilities and minimum requirements have been reviewed with me and I have received a copy.

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$20 - $27/hr
Location
Columbus, Nebraska
Posted
Mar 19, 2026
Closes
Jun 17, 2026
Application
Employer website
East Central District Health Department/Good Neighbor Community Health Center logo

Hiring organization

East Central District Health Department/Good Neighbor Community Health Center

We are a state-approved district health department, co-located with a Federally Qualified Health Center. East Central District Health Department offers programs and services across a wide spectrum, including Women, Infants, and Children (WIC); Immunizations; Substance Abuse...

Salary listed on 4 jobs
IndustryHospitals and Health Care
TypeGovernment Agency
Size51-200 employees
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Market context

Behavioral health support role in Nebraska

In Nebraska, behavioral health and social services roles often draw steady interest because they sit at the intersection of care coordination, access, and patient support. This caseworker role is competitive for candidates with a human services background, 2–3 years of related experience, and Spanish bilingual skills, since those qualifications can strengthen communication with diverse patients. Review the AI-summarized requirements and benefits here to save time, then tailor your application to highlight case management, behavioral health, and bilingual experience.

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