Direct Support Professional (Full Time 3:00pm-11:00pm Sun-Thurs)

• 3. Emotional and Social Support
• Foster positive, supportive relationships with residents, encouraging participation in activities and decision-making.
• Provide emotional encouragement and companionship, helping individuals manage stress and daily challenges.
• Facilitate recreational, social, and community-integration activities to enhance engagement and inclusion.
• Uphold trauma-informed care practices that emphasize safety, empowerment, and respect.

• 4. Individualized Care & Documentation
• Implement each individual’s Individual Support Plan (ISP) and follow daily support instructions.
• Accurately document daily notes, progress, outcomes, and behavioral observations.
• Ensure timely completion of all required records, including incident reports, ABC charts, and activity logs.
• Communicate any changes in condition, mood, or behavior to the House Manager or Team Lead immediately.

• 5. Behavioral Support & Crisis Response
• Implement Behavior Support Plans (BSPs) and positive behavioral interventions as trained.
• Use appropriate de-escalation and redirection techniques in challenging situations.
• Participate in UKERU and crisis management trainings, applying learned strategies consistently.
• Immediately report all behavioral incidents or safety concerns in accordance with EIM (Enterprise Incident Management) requirements.

• 6. Health Monitoring & Safety
• Observe and document residents’ physical and emotional health, noting changes such as appetite, mood, or medical needs.
• Take and record vital signs as directed by nursing staff or the House Manager.
• Follow all infection control and universal precaution protocols.
• Report and respond to emergencies, hazards, or accidents immediately to ensure safety and regulatory compliance.

• 7. Communication & Collaboration
• Maintain clear, respectful, and professional communication with residents, families, and interdisciplinary team members.
• Attend staff meetings, trainings, and ISP reviews as required.
• Collaborate with House Managers, Team Leads, and Program Specialists to ensure continuity of care and consistency in service delivery.
• Support a culture of teamwork, trust, and open communication across all homes and programs.

• 8. Training & Professional Development
• Complete all required ODP-mandated trainings, including orientation, annual refreshers, medication administration, and incident management.
• Participate in additional LVCCH trainings such as UKERU, CPR/First Aid, Communication Specialist, and behavior support workshops.
• Seek opportunities for continued learning and professional growth within the organization.
• Maintain active certification status and compliance with all annual training requirements.

Qualifications

• Education & Experience
• High school diploma or GED required; additional certifications in Human Services or Health Care preferred.
• Previous experience in direct care, IDD, behavioral health, or senior care preferred (training provided for entry-level candidates).

• Skills & Abilities
• Understanding of person-centered and trauma-informed care principles.
• Ability to follow individualized plans and medical protocols accurately.
• Strong communication and interpersonal skills for supporting diverse individuals.
• Reliable, compassionate, and patient approach to care.
• Effective problem-solving and observation skills.
• Ability to lift 20–50 lbs., assist with transfers, and perform physical tasks safely.
• Flexibility to work varied shifts, weekends, holidays, and emergencies as needed.

• Certifications (Preferred or Required Within 90 Days)
• Medication Administration Certification
• CPR/First Aid
• UKERU or approved de-escalation training
• ODP-required trainings (Fire Safety, Individual Rights, Incident Management, etc.)

• Core Competencies
• Person-Centered Support & Care Delivery
• Medication Management & Documentation Accuracy
• Behavioral Support & De-Escalation Skills
• Communication & Team Collaboration
• Health Monitoring & Safety Awareness
• Professionalism & Accountability
• Compliance & Confidentiality
• Continuous Learning & Growth

Benefits

• Competitive pay rates.
• Paid training and opportunities for professional development.
• A supportive and collaborative work environment.
• Flexible scheduling options after completing three weeks of employment.

Lehigh Valley Companion Care Homes is an Equal Opportunity Employer. Employment decisions are made without regard to sex, race, color, age, disability, sexual orientation, gender identity, citizenship status, military status, or any other protected status in accordance with federal, state, and local laws. We strongly encourage applications from individuals of diverse backgrounds and marginalized communities

(Full Time 3: 00pm-11:00pm Sun-Thurs)