Cherry Health
Location
Grand Rapids, Michigan
The Community Health Worker assists high-risk families in accessing Medicaid providers, health services, and community resources to overcome barriers to care. They provide health education, support treatment plan adherence, and act as a cultural liaison within the healthcare team.
A high school diploma is required, while an associate degree or higher is preferred. Candidates must hold or be able to obtain CHW certification by December 31, 2025.
Welcome to Cherry Health - video about Cherry Health
Summary: This is a full time, benefit eligible position typically working Monday - Friday 7am - 3:30pm onsite at our Heart of the City Health Center and Southside Health Center. CHW certification is required Travel to other Cherry Health sites may be required. Attendance at occasional health fairs outside of typical hours may be required. Bilingual preferred. This role would be working on our Health Insurance Assistance team. The Community Health Worker (CHW) plays a vital role in improving the health and well-being of the population served by assisting high-risk families with accessing available resources and providing education relevant to the community program’s focus. This position supports patients in connecting to Medicaid providers, health services, and community resources, and assists in overcoming barriers to care. Level I is a pathway opportunity leading to certification, with the expectation that all CHWs will become certified by 12/31/2025 as per MDHHS guidelines. The CHW adheres to the organization’s policies, procedures, and compliance standards and represents the organization's mission in all actions and communications.
Patient Engagement & Support: Help engage, re-engage, or ensure patient-led follow-up in primary care and routine preventive care. Assist patients in adhering to treatment plans and managing chronic conditions. Help patients find appropriate Medicaid providers for covered services and ensure they attend appointments. Connect patients to medical translation/interpretation or transportation services as needed. Support telehealth appointments and educate patients on telehealth technology. Health Education & Promotion: Provide health education to promote the patient’s overall health, addressing barriers to physical, oral, and mental health care. Educate patients on preventative services, such as cancer screenings and immunizations. Set health improvement goals with patients and provide screenings and assessments.
Education: High School Diploma or Equivalent required. Associates Degree or higher preferred. Certification or License: Certification as a CHW from an accredited program or ability to attain certification by 12/31/2025.
Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more. Our Mission: Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved. Our Vision: Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being. Our Values: Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals. Customer Service – Serve internal and external customers in a welcoming manner with compassionate care. Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning. Integrity – Uphold the highest ethical standards by being honest and trustworthy. Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.
Cherry Health has excellent benefit offerings dependent on employment status. Check out a sample of the benefits available to our team members below! Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles Medical, Dental and Vision Insurance for you and your family Generous Paid Time Off benefit – 4 weeks per year for full time Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays! 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% MET and MESP 529 Savings Plans Pet Insurance! Employee Assistance Program Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category. Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.
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