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HEALTH WEST INC logo

Cma/Lpn

HEALTH WEST INC·Pocatello, Idaho

Part Time·On Site·0-2 yrs·Posted 1 month ago
Practice for this role

About the role

Perform telephone triage, coordinate patient care, and manage medication refills and recalls. Provide in-person clinical support, patient coaching for chronic conditions, and assist with community outreach activities.

Job DetailsJob Location

  • Pocatello
  • Clinic -
  • Pocatello,
  • ID 83201Position
  • Type: Part Time Telephone triage for patient concerns/questions Perform patient follow-up and coordinates care (e.g. obtain prior authorizations, follow-up on abnormal results, manage appropriate buckets in EMR, etc.), per clinic protocol Refill patient medications per clinic protocol Enter in and tracks patient recalls as appropriate (childhood and adult immunizations, future blood work, abnormal paps, colonoscopies, etc.) Track outpatient referrals, per policy and procedure Review and coordinate with other departments and integrate work with other staff to ensure timely and accurate patient flow Act as float to help fill in during staff shortages for in-person patient care in the clinical setting; follow workflows, policy procedures set for clinical nursing Participate in meetings Participate in continuous quality improvement activities Assist with outreach activities such as health fairs, when needed Document client encounters from outreach events, activities, service plans, and outcomes achieved by client in an effective manner; completes and submits monthly reports; and ensures accurate data collection for quality measures and other reporting purpose Coach patients in effective management of their chronic health conditions and self-care. Assist patient in understanding care plans and instructions. Motivate patients/clients to be active and engage event participants in their health and overall wellbeing. Assist patients in accessing health-related services to appropriate medical and specialty providers and overcoming barriers to obtaining needed medical care and /or social service Comply with Health West Inc.s policies and procedures Other duties as assigned QualificationsEducation High School Diploma or Equivalent Graduation from a Medical Assistant Program or Equivalent Graduation from a Practical Nursing Program or Equivalent Experience One year recent experience in a health care setting preferred. Current National Medical Assistant Certification required. Current Idaho Practical Nursing License or equivalent required. Current certification in BLS.

Requirements

Requires a High School Diploma and graduation from a Medical Assistant or Practical Nursing program. Must hold a current National Medical Assistant Certification or Idaho Practical Nursing License, along with BLS certification.

  • high school
  • professional certificate
  • BLS Certification
  • Care Coordination
  • Data Collection
  • Telephone Triage
  • Clinical Nursing
  • Patient Follow-up
  • Medication Refills
  • Chronic Disease Management
  • EMR Management
  • Patient Coaching
  • Outpatient Referrals
  • Patient Recall Tracking

Posting details

Employment type
Part Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Pocatello, Idaho
Posted
Jun 1, 2026
Application
Employer website
HEALTH WEST INC logo

Hiring organization

HEALTH WEST INC

Empowering our patients and communities by proactively providing quality, affordable patient-centered healthcare. Health West, Your Medical Home At Health West, you will get treatment, information, support, and help for all of your physical and mental health needs. Health West...

IndustryHospitals and Health Care
TypeNonprofit
Size51-200 employees
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Market context

Support services roles in Idaho

Support-services jobs in Idaho often draw steady interest because schools and healthcare settings need dependable staff for daily operations and coverage. These roles can be competitive when employers look for candidates who are punctual, flexible, and able to meet screening requirements such as a background check and drug screen. Review the AI-summarized requirements and benefits here to save time, and confirm your driver’s license, transportation, and availability before applying.

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