Triage Specialist (Job Posting)

SUMMARY

Triages all emergency or unscheduled phone and face-to-face contacts during assigned shifts to determine the level of care warranted, and to provide crisis intervention services as needed under immediate supervision. Performs admission screening and procedures including the completion of all designated paperwork. Presents client information to the interdisciplinary treatment team and communicates behavioral interventions to Mental Health Technicians.

• Essential functions and responsibilities
• Ensures that all crisis situations are appropriately assessed and ensures that appropriate levels of service needs are arranged
• Works as treatment team member utilizing all available resources
• Provides and completes all required paperwork in a timely manner
• Ensures that peace officers and local providers (i.e. Physicians, hospital staff) are advised of proper procedures to obtain crisis intervention services
• Completes Emergency Order of Detention (EOD) documentation (if applicable)
• Provides linkage to available resources
• Documents all situations according to procedures
• Attends staff meetings, workshops and seminars to learn agency policy, rules, regulations and procedures; participates in ongoing in-service training as well as pertinent external training
• Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of programming
• Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
• Performs other duties as required

Qualifications

• High School Diploma or equivalent
• Bachelor's degree in any field preferred
• Excellent verbal and written communication skills
• General skill in exercising independent judgment, tact, patience and understanding; maintaining effective working relationships with clients, other staff and the community
• Must complete all in-service and external training requirements
• Commitment to the mission of Red Rock BHS

• Physical requirements
• Must have the ability to stand or sit for long periods of time
• Must have the ability to lift, push, or pull a minimum of 50 pounds
• Ability to travel approximately 10% of the time
• Ability to use telephone, PC, fax machine, copy machine, and printer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.