Case Manager - Amber Hall

Classification: Non-Exempt

Reports to: Assistant Program Director

Location: Bronx, NY

Status & Hours

Full-time, five days a week.

Who We Are

Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care!

Where You Will Work: Amber Hall

About The Role

We are seeking a dynamic and experienced Case Manager to support individuals with chronic medical conditions, including HIV and AIDS, in the community. The Case Manager is part of an interdisciplinary team focused on helping clients stabilize their lives, maintain housing stability, and work toward their physical, emotional, vocational, educational, and social goals.

This role includes conducting comprehensive assessments, developing and implementing individualized service plans, linking clients to medical, mental health, substance use, and social service providers, monitoring client progress, and maintaining accurate documentation. The ideal candidate brings strong clinical knowledge and experience working with individuals and/or families impacted by mental illness, substance use, medical issues, and involvement with legal or criminal justice systems. The successful candidate is compassionate, proactive, and resourceful, and is able to work effectively both independently and as part of a collaborative team.

Essential Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability.
• Collaborate with residents to develop client-centered, recovery-oriented service plans that identify both short- and long-term goals.
• Utilize a harm-reduction approach to support a diverse caseload of formerly homeless individuals experiencing mental health and/or substance use challenges.