Resident Services Coordinator II - Vista Alegre

At Mercy Housing, we’re working to change how low-income housing is built and supported, helping people and families live better lives.

The Resident Services Coordinator II plays a key role in helping residents thrive. You will lead on-site programs, track outcomes, and connect residents with the resources they need to remain stable and successful.

This is an on-site position. Vista Alegre is an affordable housing community for seniors in Glendale, AZ.

The ideal candidate will be English/Spanish bilingual and have social services experience.

Pay

$21.21-23.50/hour, dependent on experience.

Benefits

• Several healthcare plans to choose from, dental (including a free basic dental option) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year's Holiday
• Paid time off to volunteer
• Paid parental & caregiver leave
• Paid life insurance
• Free Employee Assistance Plan
• Pet Insurance options

Duties

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.