Case Manager - Sacramento

The Care Coordinator, Community Health Worker and Peer Navigator is responsible for developing and providing high quality therapeutic interventions and case management services in support of an individual’s wellness and recovery. Services include strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, crisis intervention, and family support.

This is a community-based position providing direct, face-to-face services to individuals who are chronically homeless and travel throughout Sacramento County is required.

At our CORE in Sacramento, every door is the right door when you come to us, so clients who are requesting assistance with housing, employment, behavioral health, food, healthcare, and more are all welcome and will find the support they need at our neighborhood hubs.

Our Crisis Navigation Program (CNP) provides mobile outreach and crisis intervention services to community members of all ages. CNP strives to meet people "where they are at" and provides short-term navigation services for up to 60 days including "warm hand-off" to ongoing mental health services.

The THRIVE programs are new initiatives by Sacramento County Behavioral Health to provide services specifically for adults who are justice involved and meet criteria for specialty mental health services. Justice involved may include participating in mental health diversion, mental health court, parole/probation, etc. THRIVE Outpatient Program will serve the moderate level community members and be open a standard Monday-Friday. THRIVE FSP will serve the high intensity community members and operates seven days a week.

Schedules include

Responsibilities

• Development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
• Utilize Evidence Based Practice for the designated population/program to assure high quality results and intended impact.
• Continuously assesses individual’s risk status including risk based on symptoms, substance use, environment, physical conditions, etc and intervening appropriately.
• Assess the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
• Continuous outreach and progressive engagement and reporting disengagement to the team immediately.
• Work with outreach team and determining when to disenroll individual based on program protocols.
• Responsible for domain-based assessment, screening referrals, service planning, community planning and benefit coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever it takes approach.
• Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing required number of regulatory units of service per month (65% of staff’s time must be providing face-to-face or other eligible community-based support).
• Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by manager.
• Able to work independently and as a member of a therapeutic team.
• Adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
• Effective at balancing interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to continuous improvement of services.

Qualifications

• High School Diploma required and must have 4 years of paid work experience in mental health/social services (1 year of customer services may be substituted). Degree is preferred.
• Experience in social services and working with the homeless population is required.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
• Extensive local travel is required. Vehicle reimbursement is provided. Care coordinators transport clients in their personal vehicle.

Compensation & Benefits

• Starting at of $25.00 per hour, then to $26.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductory period.
• 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children’s healthcare coverage is available for as little as $25/month.
• Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
• 31 days off (PTO/Holiday).
• Clinical supervision hours towards licensure
• +3% per hour differential for tested ability in Sacramento county designated threshold languages ( Arabic, Cantonese, Farsi, Spanish, Vietnamese, Russian)
• 403b plan.
• Significant internal growth opportunities.

• BACS Overview Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating more than 70 years of serving Alameda, Contra Costa, Sacramento and Solano Counties by providing mental health and social services.
• BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes.
• We are proud to be one of the leading agencies producing real outcomes to tough social problems.
• BACS owes its reputation as an innovator to our innovative and entrepreneurial staff.
• We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.

How To Apply

Submit a resume with a cover letter highlighting your relevant experience.

Bay area community services is an equal opportunity employer