Job detail

Step down navigator

UHS

#Behavioral Health #CPR Certification #Patient Experience #Mental Health #First Aid #PHP #Handle With Care #Psychiatric Treatment #Outpatient Care

Quick overview

The Step-Down Navigator facilitates the transition of patients from inpatient psychiatric settings to PHP/IOP levels of care. They act as an intermediary between hospital departments and families to eliminate barriers and improve outpatient conversion rates.

Requirements summary

A high school diploma or GED is required, while a bachelor's degree and two years of psychiatric healthcare experience are preferred. Candidates must obtain certifications in CPR, First Aid, Handle with Care, and Verbal De-Escalation upon hire.

high schoolbachelor degreeCase ManagementPatient NavigationPatient AdvocacyCommunication SkillsCrisis InterventionCare CoordinationInterdisciplinary CollaborationBehavioral Health Support

Job description

Responsibilities

Fairfax Behavioral Health (a UHS facility)

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes. For more information, please visit us at https://www.fairfaxhospital.com/ Position Summary

The Step-Down Navigator works with patients and their families to successfully transfer discharging patients from the inpatient setting into the PHP/IOP level of care. Focus will be on improving step down conversion rates and contributing to the increase and stabilization of the outpatient census. The Step-Down Navigator works directly with various members of the healthcare team, hospital departments, and administration to answer questions, promote the program and eliminate barriers to successful step downs in level of care with the goal of facilitating a positive patient experience during their time in the organization. The Step-Down Navigator acts as an intermediary between hospital departments and the patient/family to bring about the most effective healthcare treatment and positive hospital experience while promoting the outpatient program and navigating barriers to successful step downs.

Qualifications

Education & Experience

High school diploma/GED required, BA preferred. Preferred two (2) years experience in a psychiatric health care setting.

Requirements

Must obtain CPR, First Aid, Handle with Care, and Verbal De-Escalation certifications provided by facility upon hire. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.