Job detail

Cancer Patient Navigator

CarePoint Health

#Patient Advocacy #HIPAA #Patient Safety #Medical Assistant #Population Health #EHR #Health Equity #Joint Commission Standards #Community Healthcare

Quick overview

The Cancer Patient Navigator assists high-risk patients in accessing lung and colorectal cancer screenings and ensures linkage to quality treatment. Responsibilities include performing outreach, scheduling appointments, and identifying barriers to care such as transportation and insurance.

Requirements summary

Candidates should ideally be a Medical Assistant with 2-3 years of medical office experience and proficiency in EHR systems. Strong communication skills and the ability to work with diverse populations are required, with bilingual English/Spanish skills preferred.

professional certificateInterpersonal SkillsMultitaskingPatient NavigationCoordinationCustomer ServiceTime ManagementMedical TerminologyElectronic Health RecordsPatient EducationCultural CompetencePatient OutreachMicrosoft ExcelMicrosoft WordBilingual English/SpanishHealthcare Operations

Job description

About Us Welcome to Hudson Regional Health Technology Transforming Care Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals. Together, these hospitals form a single, integrated system with a shared vision—to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what’s possible in community healthcare. Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first. Our Services We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence. Advanced Emergency Services - 24/7 emergency departments across all four hospitals Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems Neurosurgery & Spine Care - including Stealth Navigation and precision-guided treatment Women’s Health & Maternity
comprehensive services tailored for every stage Imaging & Diagnostics - AI-enhanced systems for faster, more accurate results Outpatient & Specialty Care - coordinated care across multiple disciplines Our HospitalsExplore our hospitals and discover care that’s high-tech, high-touch, and close to home: Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care. Bayonne University Hospital, A full-service community hospital offering personalized acute care. Hoboken University Hospital, A local leader in women’s health, family medicine, and outpatient services. The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City. What You'll Be Doing A Cancer Patient Navigator is needed to support a population health program at Hudson Regional Health in Hudson County. Primary duties are to assist patients who identified as a high risk for developing lung and or colo-rectal cancer and overdue for cancer screening. The Navigator plays a pivotal role guiding the most at-risk patients, helping people prevent cancer, screen for cancer, and link patients to quality cancer treatment. Under the supervision of the project director and system director cancer services, the Navigator provides individualized assistance to patients who are due for Lung/Colo-rectal cancer screening. Often the first point of patient contact; this position ensures that eligible patients receive lung and colorectal cancer screening, and follow-up with linkage to care. The Navigator needs to be self-motivated, driven by improving health outcomes and health equity, and with a solid ability to operate autonomously with guidance. Primary Responsibilities (include but are not limited to): Performs outreach to Primary Care Physicians and their patients that are identified eligible for cancer screening. Facilitates and assists scheduling patients’ appointments for low dose CAT scan of the lung and colonoscopy, FIT test, or Cologuard testing for colorectal cancer screening. Makes confirmation calls/mailings/emails to patients regarding future appointment dates. Educates patients on care processes. Develops relationships with health care providers within and outside the health center/practice. Supports Hudson Regional Health quality improvement efforts regarding cancer screening and referrals. Identifies patient barriers to care such as transportation, insurance, and language barriers, and refers patients as needed to additional resources to support engagement in care. Assists in helping patients arrive at scheduled appointments on time and assist coordinating transportation when needed. Using Electronic Health Record (EHR) system, enter patient encounter data and follow-up schedule. Additionally, tracks navigation services, records messages from patients, and contributes to clinic tracking workflows. Tracks appropriate patient-level quality outcomes for program monitoring and evaluation. Attends training and learning opportunities that expand content knowledge and best practices. Adheres to clinic departmental policies and procedures, which include Joint Commission (JC) standards, Patient Safety initiatives, Patient Rights, and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards. Understands and adheres to CarePoint’s compliance standards as they appear in Hudson Regional Health’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Performs Other related duties as assigned. What We're Looking For Education, Skills and Experience Requirements: Prefer Medical Assistant plus two (2) years of experience with health care clinic operations in a patient-facing role Demonstrated interest in and knowledge of community health care and primary care. Electronic health record (EHR) experience required 2-3 Years Medical Office experience preferred. Proficiency with Microsoft Word, Excel, and databases required Ability to work collaboratively with physicians, staff, and external organization. Strong communication skills with diverse populations required. Solid relationship- building and interpersonal skills. Excellent time management skills. Excellent coordination skills, including multitasking and setting priorities on work assignments. Knowledge of medical terminology and organization services. Outstanding verbal and written communication skills, customer service skills, phone etiquette and works well in a fast-paced dynamic atmosphere. Team-oriented mentality. Ability to multi-task and work independently while being detail oriented. High degree of independence, flexibility, initiative, and commitment. Demonstrated awareness and value of cultural competence. Displays extraordinary customer service skills in person, telephone, and written communications. Bilingual (English/Spanish) speaking and writing ability preferred. Under the supervision of the project director and system director cancer services, the Navigator provides individualized assistance to patients. Often the first point of patient contact; this position ensures that eligible patients receive lung and colorectal cancer screening, and follow-up with linkage to care. The Navigator needs to be self-motivated, driven by improving health outcomes and health equity, and with a solid ability to operate autonomously with guidance.

Cancer Patient Navigator

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