Care navigator

UHS

Employer page

#Behavioral Health #Patient Experience #PHP #IOP #Care Navigator #Healthcare Treatment #Outpatient Census #Step-Down Conversion #Windmoor Healthcare

Full Time On Site 2-5 yrsPosted 10 days agoCloses Jun 3

Location

Clearwater, Florida

Quick overview

The Step-Down Navigator facilitates the transfer of patients from inpatient settings to PHP/IOP levels of care to stabilize the outpatient census. They act as an intermediary between hospital departments and families to eliminate barriers to successful care transitions.

Requirements summary

A minimum of a bachelor's degree is required, with a master's degree preferred. Candidates should ideally have 1-3 years of relevant experience.

bachelor degreepostgraduate degreeCase ManagementPatient NavigationCare CoordinationInterdisciplinary CollaborationHealthcare AdministrationPatient Experience OptimizationBehavioral Health Coordination

Job description

Responsibilities

The Step-Down Navigator works with patients and their families to successfully transfer discharging patients from the inpatient setting into the PHP/IOP level of care. Focus will be on improving step down conversion rates and contributing to the increase and stabilization of the outpatient census. The Step-Down Navigator works directly with various members of the healthcare team, hospital departments, and administration to answer questions, promote the program and eliminate barriers to successful step downs in level of care with the goal of facilitating a positive patient experience during their time within the facility programs. The Step-Down Navigator acts as a intermediary between hospital departments and the patient/family to bring about the most healthcare treatment and positive hospital experience while promoting the outpatient program and navigating barriers to successful step downs.