Medical Assistant (ACC)

Education

• High school diploma/GED required

Experience

• Experience in primary care providing care for all patient populations preferred

Certification(s)/Licensure

• Medical Assistant credential, certification or registration required
• BLS certification required

Knowledge

• Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act
• Knowledge of thorough understanding of the 340B program
• Knowledge of computer systems and applications.

Skills

• Skill in exercising a high degree of initiative, judgment, and discretion.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
• Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
• Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
• Skill in identifying and resolving problems.

Abilities

• Ability to plan, organize, and integrate priorities and deadlines.
• Ability to identify, analyze, and interpret complex data and, resolve operational problems.
• Ability to evaluate and make recommendations for continuous quality improvement.
• Ability to evaluate and make recommendations for continuous risk assessment.
• Ability to anticipate and react calmly in emergency situations.
• Ability to communicate clearly and effectively orally and in writing.
• Ability to competently use Microsoft Office

• Essential Functions
• Electronic health record proficiency
• Administration of medication by injection
• Phlebotomy competency
• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
• Prepares patient for examination by performing preliminary physician test; taking blood pressure, weight, and temperature; and reporting patient history summary
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude.
• Accurately execute technical procedure when ordered such as EKG’s, drawing blood, obtaining and preparing laboratory specimens
• Maintain proper storage and handling of equipment, supplies, and medications
• Maintain a clean and orderly clinical working atmosphere; adequately prepare exam rooms and properly equip laboratory
• Work with patients and family in giving accurate, understandable instructions in diet, special care procedures, medication, patient education
• Participate as an active member of the RCCHC team
• Maintain compliance with workflows, policies and procedures as well as other activities to support Patient Centered Medical Home (PCMH) model of care and accreditation

Performs other related duties as required and assigned.