The specialist serves as the primary advocate for individuals with substance use struggles, developing individualized recovery plans and coordinating care across behavioral health and county systems. They are responsible for facilitating interdisciplinary team meetings and maintaining compliant electronic health records.
Requirements summary
A bachelor's degree in social work, psychology, or a related field is required, with a master's degree preferred and two years of relevant experience. Candidates must possess valid PA clearances, a driver's license, and be willing to pursue a Certified Allied Addictions Professional credential.
bachelor degreepostgraduate degreeprofessional certificateCase ManagementPatient AdvocacyHIPAA ComplianceElectronic Health RecordsCrisis InterventionHarm ReductionCultural CompetenceInterdisciplinary CollaborationBehavioral HealthPsychosocial AssessmentService CoordinationSubstance Use Treatment
Job description
Drug and Alcohol Case Management Specialist Location
Pittsburgh,
PA
Job
Type: Full-Time (40.00 hours per week)
Department:
Human
Services
Administration
Organization (HSAO)
About Us: At Human Services Administration Organization (HSAO), we are dedicated to providing comprehensive service coordination to individuals and families across Allegheny County. Our mission spans behavioral health, drug and alcohol services, justice-related programs, and community support. We believe in fostering recovery, resilience, and full inclusion in the community through collaborative, person-centered care.
Position
Overview: Adult D&A Case Management is a voluntary service designed to assist individuals in Allegheny County who have community-based needs and who also self-identify as having substance related struggles. Individuals can self-refer or be referred by any ancillary support they may also be engaging with. Once referred, individuals are screened and assessed to establish a psychosocial understanding of what their potential needs may be. As part of that comprehensive intake, individuals are also given the opportunity to develop a recovery plan with their case manager that outlines self-identified goals and the path by which they hope to accomplish them. From there, case managers will utilize harm reduction principles to support people through treatment processes, through court proceedings, in their pursuit of acquiring non-treatment related supports or even just in obtaining basic essential items. As part of this, Case Managers are tasked with muti-disciplinary cross system collaboration so that those who are being served are linked with all available resources in addition to having a solution focused experience with our services.
Key
Responsibilities:
Client
Support and
Case
Management: Serve as the primary contact and advocate for individuals and families, ensuring that services align with their needs and goals. Develop individualized service plans based on assessments and update them regularly to reflect progress and evolving needs. Provide face-to-face support to clients, meeting at least once per month or as needed. Coordinate with behavioral health providers, ensuring access to mental health, drug, and alcohol services and other community supports. Assist clients in navigating other county systems including housing, benefit coordination, court proceedings, probation/parole requirements, and treatment services.
Benefits
Dental Insurance
Paid Time Off
Vision Insurance
Holidays
Medical Insurance
401k Match
Retirement Savings Plan
Student Loan Repayment Programs
Mileage And Parking Reimbursement
Benefit Option Fund
Collaboration and
Advocacy: Facilitate interdisciplinary team meetings with stakeholders including families, healthcare providers, probation officers when appropriate, and any other entities who may be a part of someone’s larger treatment team. Actively advocate for clients' access to needed resources and provide feedback to address systemic barriers. Collaborate with treatment providers and other community partners to develop discharge plans and post-release services. Serve as a liaison between clients, providers, and systems, ensuring smooth communication and care coordination.
Documentation and
Compliance: Maintain accurate records of interactions, including service plans, case notes, and assessments, in electronic health records. Ensure compliance with HIPAA and other confidentiality policies. Participate in program audits and quality reviews to ensure that services meet agency and regulatory standards.
Training and
Development: Participate in ongoing training to stay current with best practices in mental health, substance use, and criminal justice services. Offer support and mentorship to new staff, fostering a collaborative learning environment.
Required
Skills and
Qualifications: Bachelor’s degree in social work, Psychology, Education, Nursing, Criminal Justice, or a related field (master’s degree preferred). Two years of experience in case management, behavioral health, or a related field (or equivalent experience in behavioral health settings). Knowledge of mental health and addiction treatment principles. Strong organizational skills with the ability to manage a caseload and deadlines. Exceptional communication and interpersonal skills, with cultural competence to work effectively with diverse populations. Ability to work independently and collaboratively within a team-oriented environment.
Additional
Requirements: Act 33, Act 34, and FBI Clearances (required upon hire). Valid Pennsylvania driver’s license and access to a personal vehicle with current insurance coverage. Be in possession of, or willing to pursue, a Certified Allied Addictions Professional credential or other similar state certification. If an applicant does not already hold a credential, then pursuance of one is agency supported.
Work
Conditions and
Benefits: Full-time position with a flexible hybrid work model, including remote administrative tasks. Mileage and parking reimbursement for fieldwork. Competitive salary and benefits, including medical, dental, and vision insurance. Access to student loan repayment programs through the Behavioral Health Fellows Program. Paid time off (PTO), holidays, and a retirement savings plan. Why Join Us? At HSAO, you’ll become part of a dynamic and mission-driven organization committed to empowering individuals and families. Through our collaborative approach, you’ll have the opportunity to work alongside community partners, make a real impact, and grow professionally.
Benefits
and Compensation: $24.52 an hour ($51,000 yearly) 18 days PTO 401k Match Medical, Dental, and Vision Benefit Option Fund
