Chapters Health System
Location
Wesley Chapel, Florida
Salary
$67,977 - $106,213 / YEAR
Provides after-hours field visits to patients and families to deliver compassionate nursing care and symptom management. Collaborates with an interdisciplinary group to coordinate care, educate families on the dying process, and manage clinical admissions.
Requires a current RN license and at least one year of nursing experience, preferably in hospice or hospital settings. Must possess a valid driver's license, automobile insurance, and BLS certification from the AHA or Red Cross.
Current license as RN in the state where the employee will be working Minimum of one (1) year nursing experience; hospice or hospital experience preferred Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred Mobile Driver - Valid driver’s license and automobile insurance per Company policy Reliable transportation to meet patients’ needs Excellent critical decision making and problem-solving skills Excellent clinical and assessment skills Ability to use equipment with visual and auditory mechanisms Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines Ability to effectively handle stressful situations professionally and calmly with exceptional customer service Strong patient service skills Information seeking / probing skills Accurate knowledge transfer Listening, understanding, and responding Able to navigate in a fast-paced environment utilizing interpersonal skills during patient visits Ability to work in a cooperative team environment Able to exhibit a sense of urgency in daily work activities Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills Available to work shifts to accommodate extended hours of operation as scheduled Ability to perform sedentary work with frequent interruptions Ability to manage the emotional stress of working with and caring for terminally ill patients and their families Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations Active BLS for healthcare professionals from the American Heart Association or Red Cross. Some locations may require: Completes clinical admissions for all Company services including, but not limited to: Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner Identifies admission objections, concerns or other entry barriers and provides responses Educates patient/family on admission requirements and addresses immediate needs Completes informed consents and initial assessment according to regulations and Company policy Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort Obtains Physician orders Completes documentation per Company policy Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public. Communicates frequently with Admissions to ensure timely follow-up. When assignment is complete, informs Admissions and prepares for next assignment. Provides all necessary clinical communication timely using SBAR. Discusses any potential needs with after-hours staff. Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations. Obtains medical record information for the referral. Develops strong relationships with case managers, physicians, etc. at facilities. Works with Professional Relations Representatives (PRRs) to provide education on all available services. Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
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