Waiver Services Specialist - Norfolk

Minimum Qualifications

Bachelor’s degree in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs OR any equivalent combination of education and experience will be considered on a year for year basis.

Preferred Qualifications

Experience in healthcare, long-term care, disability services, or completing assessment. Familiarity with medical terminology and Medicaid waiver services.

Other

• Valid driver’s license and access to reliable transportation. Knowledge, Skills, and Abilities (KSA) Strong knowledge of Medicaid Waiver programs, Level of Care (LOC) criteria, and services for individuals with disabilities, older adults, and those with special health care needs. Understanding of medical terminology, healthcare systems, and state/federal regulations related to eligibility and assessments. Skilled in reviewing documentation, conducting assessments, and making accurate, timely eligibility decisions. Effective communication skills to explain complex information clearly and work with individuals, families, and service providers. Proficient in using systems like Excel, Word, and Outlook for documentation and data management. Ability to manage multiple cases in a fast-paced environment while maintaining attention to detail and meeting deadlines. Demonstrated empathy, professionalism, and discretion when working with vulnerable populations and handling sensitive information. Strong critical thinking and problem-solving skills to navigate complex cases and apply policy accurately. Team-oriented with the ability to work independently and adapt to changing policies and procedures. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page.
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• Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status.
• For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact state.jobs@nebraska.gov for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!