Provide clinical and administrative support within an outpatient psychiatry clinic, including phlebotomy, lab testing, and patient rooming. Coordinate care activities and maintain medical supplies while ensuring accurate documentation in electronic health records.
Requirements summary
Requires a high school diploma and graduation from an accredited Medical Assistant program or a valid LPN license. A valid driver's license and insurance are required, with CPR certification and clinical experience preferred.
high schoolprofessional certificatePatient CareClinical SupportPhlebotomyElectronic Health RecordsPatient EducationCare CoordinationAdministrative SupportMedical DocumentationInjectionsPatient SchedulingCrisis ManagementLab Testing
Job description
Job Description
Job Title: Medical Assistant Location: Springfield, Missouri Department: Psychiatry Clinics Employment Type: Part-time Job Summary: Are you a compassionate and detail-oriented healthcare professional who enjoys making a meaningful impact in the lives of others? Join our collaborative and supportive psychiatry clinic team where you’ll play a vital role in improving patient outcomes, building positive relationships, and supporting whole-person care. In this role, you’ll have the opportunity to work closely with medical and behavioral health professionals, expand your clinical skills, engage directly with patients, and contribute to a mission-driven organization that values empathy, teamwork, and excellence. We’re looking for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about helping individuals on their path to better health. As a Medical Assistant, you will provide both clinical and administrative support within outpatient psychiatry services. You’ll assist providers and nursing staff, perform phlebotomy and lab-related duties, support patient check-in and clinic flow, and help coordinate care across teams. This role blends hands-on patient care, organization, and communication to ensure a seamless and supportive experience for every individual served. This position offers…
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities:
Support patients throughout their clinic experience by assisting with check-in, rooming, and ensuring accurate medical information is collected
Perform phlebotomy, lab testing, and injections while maintaining high standards of care and safety
Collaborate with physicians, nurses, and care teams to deliver coordinated, patient-centered services
Prepare patients and exam rooms for procedures, ensuring all necessary tools and supplies are ready
Monitor and communicate patient health updates, lab results, and provider instructions to appropriate team members
Benefits
Dental Insurance
Employee Assistance Program
Life Insurance
Paid Time Off
Health Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Mileage Reimbursement
Assist with scheduling appointments, prior authorizations, and maintaining organized patient charts
Coordinate care activities including hospital visits, discharge planning, and follow-up care with the RN and interdisciplinary teams
Travel to residential locations as needed to complete health reviews, audits, and support patient care needs
Maintain medical supplies, equipment, and inventory, including proper documentation such as temperature logs
Provide education and guidance to patients to help them effectively utilize clinic services
Ensure timely and accurate documentation in compliance with company policies and regulatory standards
Maintain a clean, organized clinical environment and assist with basic housekeeping duties
Participate in team meetings, training, and additional duties as assigned Education, Experience, and/or Credential Qualifications:
High school diploma or equivalent required
Graduate of an accredited Medical Assistant program or Licensed Practical Nurse in the applicable state
CPR certification preferred
Phlebotomy training and prior lab experience preferred
At least one year of experience in a physician office or clinical setting preferred Additional Qualifications:
Current driver’s license, acceptable driving record, and current auto insurance required
Ability to remain calm in crisis situations and maintain professionalism
Strong verbal and written communication skills across multiple platforms
Ability to build positive relationships with patients, families, and team members
Demonstrated adaptability in a fast-paced, evolving healthcare environment
Commitment to maintaining confidentiality and following all safeguarding protocols
Ability to interpret and document information accurately within electronic health records
Basic math and problem-solving abilities
Willingness to follow direction and accept supervision Physical Requirements
Perform sedentary work involving sitting for extended periods with occasional standing or walking
Exert up to 10 pounds of force occasionally when lifting, carrying, or moving objects or assisting individuals
Complete repetitive hand, finger, and arm movements such as typing and writing throughout the workday Keywords: Medical Assistant, Phlebotomy, Behavioral Health, Psychiatry Clinic, Patient Care, Lab Technician, Outpatient Services, Healthcare Support, Clinical Assistant, Springfield MO Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees
