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Responsible for accurate coding of telehealth encounters, focusing on Medicare Annual Wellness Visits and HEDIS gap-closure services. The role involves auditing charts for compliance and providing documentation feedback to clinical staff.
Requirements summary
Requires CRC certification and a minimum of 2 years of outpatient or telehealth coding experience. Candidates must be familiar with Medicare AWV, HEDIS measures, and possess specific home technical equipment.
professional certificateQuality Assurance
Job description
Job Title
Medical Coder –
Virtual
Clinic (AWV &
HEDIS
Gap
Closure) -
Remote
Location:
Remote -
United
States
Employment
Type:
FT
W2
Compensation: $30 per hour CareTalk Health CareTalk Health is a virtual medical practice that specializes in Clinical Process Outsourcing (CPO). We partner with healthcare organizations to build and manage patient and member populations.
About the Role
The Medical Coder is responsible for accurate and compliant coding of telehealth encounters, with a primary focus on Medicare Annual Wellness Visits (AWVs) and HEDIS gap-closure services. This role ensures proper assignment of ICD-10, CPT, and HCPCS codes, supports quality-measure capture, and maintains compliance with CMS, HEDIS, and payer-specific requirements.
Schedule
Monday-Friday 9-5:30pm EST What You’ll Do What We’re Looking For Key Responsibilities 1) Develop and implement a compliant coding program in collaboration with CTH leadership to support accurate billing practices, audit readiness, and regulatory compliance. 2) Encounter Coding and Review Assign appropriate ICD-10-CM diagnosis codes based on provider documentation.
Code
CPT/HCPCS services for: Initial AWV (G0438) Subsequent AWV (G0439) Ensure telehealth modifiers and place-of-service codes are correct. 3) HEDIS Gap-Closure Coding Validate coding for HEDIS measures including CBP, EED, SPC, SUPD, OMW, BCS, GSD, KED, and COL. Confirm diagnosis and procedure codes support measure closure. Flag incomplete or non-compliant documentation. 4) Documentation Audit Review charts for missing ICD-10 codes, incomplete AWV elements, and unsupported diagnoses. Provide feedback to providers and nursing staff on documentation deficiencies. 5) Compliance and Quality Assurance Ensure adherence to CMS, HEDIS, and telehealth coding guidelines. Participate in internal coding audits and quality reviews. 6) Provider and Staff Support Serve as a coding resource for providers, nurses, and quality teams. Assist with coding education and documentation improvement. Key Performance Indicators (KPIs) Coding accuracy rate ≥95% Charts coded within 24–48 hours Denial rate related to coding errors HEDIS gap closure supported by accurate coding Required CRC Certification Minimum 2 years outpatient or telehealth coding experience Experience with Medicare AWV and HEDIS measures Familiarity with telehealth billing rules Preferred Medicare Advantage or risk-adjustment experience Experience in a virtual or high-volume clinic Knowledge of CCM, RTM, or APCM programs Core Competencies Strong CMS and HEDIS coding knowledge Attention to detail and compliance Independent remote work capability
Strong communication with clinical teams
Technical
Requirements: ·
Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13. ·
Headphones: Wired headphones required for optimal audio quality. ·
Internet
Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router ·
Browser and
System: Use Google Chrome with Amazon Workspaces (regardless of computer type). ·
Video
Capability
Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn’t you’ll need to get one. ·
Recommended
Equipment: A second monitor is suggested for laptop users; dual monitors for PC users. Why CareTalk Health CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce. CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under
