Tampa, FloridaWashington, District of ColumbiaChicago, IllinoisJacksonville, FloridaColorado Springs, Colorado
Quick overview
Acts as the primary point of contact for veterans and family members seeking mental and brain health services. Responsible for conducting comprehensive screenings, coordinating internal and external resource referrals, and maintaining accurate case documentation.
Requirements summary
Requires a Bachelor's degree in a mental health field and five years of experience in mental health programming or adult case management. Must have at least two years of experience working with military or veteran populations.
We know these are some of the things people look for in a job.
If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.
When you join Wounded Warrior Project® (WWP), you’re committing to making a difference.
We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as: · A flexible hybrid work schedule (three days in the office, two days’ work from home) · Full medical, dental, and vision coverage for both teammates AND family members · Competitive pay and performance incentives · A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.
The Wounded Warrior Project (WWP) Triage Screening Specialist is an integral part of ensuring Alumni and Family Support Members are connected to resources that promote healthy living, while removing barriers to care, and acting as the conduit to the collaborative efforts of internal teammates and external WWP partners.
The Wounded Warrior Project (WWP) Triage Screening Specialist is the primary point of contact for Warriors and Family Support Members interested in mental and/or brain health services.
The Screening Specialist serves as subject-matter expert and resource in the planning, coordination, and execution of and participation in mental health programs at Wounded Warrior Project, throughout the organization.
The Screening Specialist provides wounded warriors with comprehensive screening, needs assessment, and coordination of internal and external resources to support these warriors and enhance their resiliency and psychological well-being.
DUTIES & RESPONSIBILITIES Serve as subject-matter expert and resource in the planning, coordination, and execution of and participation in mental health programs, enhancing the quality of warrior’s resiliency and psychological well-being.
Perform comprehensive screenings and conduct assessments of referred warrior’s or family support member’s mental health.
Ensure the continuity of care of Alumni and Family Support Members (FSMs) through appropriate resource referrals to external mental health partners and internal programs.
Benefits
Dental Insurance
Employee Assistance Program
Paid Holidays
Sick Leave
Paid Time Off
Vision Insurance
Medical Insurance
401(k) Retirement Plan
Short-term Disability
Long-term Disability
Bereavement Leave
Education Assistance
Performance Incentives
Birthday Holiday
Family Care Leave
Teammate Wellness Program
Ensure case documentation and data are maintained accurately, timely, and appropriately within WWP internal databases.
Develop familiarity and a comprehensive understanding of all external mental health partner services.
Serve as primary triage for internal and external mental health and wellness program referrals, and coordinate handoff to internal or external resources, as appropriate.
Conduct routine warrior outreach and needs assessment using specific criteria identified by Wounded Warrior Project.
Complete warrior outreach assessment and the implementation of resources to meet warrior needs.
Develop and encourage a collaborative relationship with warriors to maximize the warrior’s ability to make informed decisions, utilizing a warrior-centric model, within organizational parameters.
Develop and disseminate Mental Health & Wellness specific materials for other WWP teams.
Conduct internal and external program briefs on evidence-based programs, e.g., psycho-educational briefs and other educational material for internal and external workshops, briefings, and WWP programs.
Leverage WWP information technology platforms to create, document, and follow up with referrals generated.
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES High energy level.
Self-starter; willing to take initiative.
Demonstrated understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact of these programs and services on wounded warriors and their families.
Demonstrated understanding of military and veteran issues, and the emotional impact of combat-related trauma, e.g., brain injury, post-traumatic stress disorder (PTSD), and combat stress.
Demonstrated thorough understanding of mental health diagnoses, assessments, and treatments.
Demonstrated understanding of the challenges faced by warriors and Family Support Members affected by trauma.
Exceptional interpersonal skills.
Ability to interact effectively with diverse individuals and build effective relationships.
Demonstrated emotional intelligence.
Ability to respond to sensitive matters with diplomacy and empathy.
Demonstrated understanding of relationship management and partnering.
Strong written and verbal communication skills.
Responsive to requests and demonstrated follow-through on commitments.
Comprehensive knowledge of Salesforce.
Strong presentation skills.
Confident communicator with demonstrated ability to present information effectively, e.g., to large audiences, small groups, and individuals.
Demonstrated ability to establish credibility, be decisive, influence others, and influence change.
Strong organizational and time management skills.
Effectively complete assignments and meet deadlines.
Ability to travel in support of WWP programs and outreach.
Proficiency with Microsoft Office software, e.g., Word, Excel, Outlook, and PowerPoint.
Unequivocal commitment to the highest standards of personal and business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work with.
EXPERIENCE Requirements Five years of experience providing mental and brain health programming or adult mental health focused case management to adults in support of their psychological well-being and readjustment.
Two years of military/veteran experience.
Preferences Three years of military/veteran experience.
Two years of experience conducting mental health intake assessments.
EDUCATION Requirements Bachelor’s degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.
Preferences Master’s degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.
CERTIFICATIONS & LICENSURE Requirements Ability to obtain ASIST Certification within 1 year of hire.
Preferences ASIST Certification.
WORK ENVIRONMENT/PHYSICAL DEMANDS General office environment: temperature controlled.
Sitting for extended periods.
Up to 10% travel.
We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates.
To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program.
WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.
For Colorado Applicants: The estimated hiring range for this position is between $68,678 - $85,848 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials.
This position may also be eligible for an annual performance incentive.
For Chicago, IL, San Diego CA, and Washington State Applicants: The estimated hiring range for this position is between $75,219 - $94,024 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials.
This position may also be eligible for an annual performance incentive.
For Washington, D.C.
Applicants
The estimated hiring range for this position is between $78,489 – 98,112 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.
For
New
York,
NY
Applicants: The estimated hiring range for this position is between $81,760 - $102,200 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-ll #LI-HYBRID Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means." Wounded Warrior Project® (WWP) is a veterans service organization that is transforming the way America’s wounded veterans are empowered, employed, and engaged in their communities. WWP™ works with warriors and their families to create paths toward success as they transition back into civilian life. Through direct programs and services, WWP connects warriors to a network of support and resources to address their evolving needs. The WWP team is passionate about creating impact—and since 2003, has improved the lives of over half a million warriors and their families. In fact, many WWP employees are veterans themselves and have experienced firsthand the benefits of its programs and services Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
