'Care Navigator - Residential SUD/MH Treatment (Day Shift)

Job Address

• 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Care Navigator –
• Residential
• Substance
• Use
• Disorder
• Treatment (Day
• Shift)
• Pay: $20-30/hr
• Location:
• Cincinnati,
• OH
• Schedule: Day Shift, M-F Be a Steady Guide in the Recovery Journey Recovery isn’t linear—and no one should navigate it alone. As a Care Navigator in our residential Substance Use Disorder (SUD) treatment program, you’ll be a consistent, trusted presence for clients as they move through treatment, transition between levels of care, and prepare for life beyond our doors. You’ll bridge clinical care, case management, and human connection—helping clients feel supported, informed, and empowered during some of the most vulnerable moments of their lives. How You’ll Make an Impact Serve as a primary point of contact for clients throughout their residential stay Support admissions, orientation, and transitions between levels of care Coordinate care with nursing, providers, therapists, case managers, and peer support staff Assist clients with treatment navigation, scheduling, and understanding next steps Provide therapeutic support using motivational interviewing, trauma-informed communication, and de-escalation techniques Monitor client engagement, identify barriers to treatment, and escalate concerns appropriately Support crisis situations with grounding techniques and collaboration with clinical staff Assist with discharge planning, aftercare coordination, and warm handoffs to outpatient or community providers Maintain timely, accurate documentation in the EMR Help promote a safe, structured, recovery-oriented milieu during day shift hours What We’re Looking For Experience in substance use disorder treatment, behavioral health, case management, or care coordination Strong interpersonal and communication skills with a client-centered approach Ability to navigate complex systems while maintaining empathy and professionalism CPI, PMAB, or equivalent de-escalation training (or willingness to obtain upon hire) High school diploma or equivalent required; Bachelor’s degree in human services, psychology, social work, or related field preferred Experience in recovery services or lived experience strongly valued.
• Why
• You’ll
• Love
• Working
• Here
• Full-Time
• Benefits
• Include: Multiple medical plan options Vista Wellness (physician & pharmacy services) Dental and Vision coverage Generous PTO and paid holidays 401(k) with company contribution Life and disability insurance Tuition reimbursement up to $15,000 Student loan forgiveness programs Most importantly, you’ll do work that changes lives—every single shift. SEO Keywords Care Navigator SUD, Substance Use Disorder Care Coordinator, Behavioral Health Navigator, Addiction Treatment Navigator Jobs in [City NewVista Behavioral Health is a forward-thinking development and operating company of behavioral health hospitals, substance abuse rehabilitation centers, behavioral health providers and transport operators, as well as outpatient telehealth solutions. The NewVista mission is to inspire hope and deliver holistic care in a contemporary and healing environment. One that is conducive to providing the life skills needed to regain stability and independence, utilizing a passionate and highly-trained team of professionals.