Cascadia Health·Portland, Oregon
Provide immediate mobile crisis response, risk assessment, and stabilization for adults and children in Multnomah County. Coordinate with law enforcement and healthcare providers to facilitate mental health treatment and ensure client safety.
This position will be based at the Multnomah County Central Library for the purpose of providing crisis intervention services for members of the public who are experiencing mental health symptoms. There will be an expectation of travel to other libraries within the Multnomah County library system. The Project Respond Team's home base is at the Kerns Building, NE Portland. This is an on-call/per diem position for all shifts. Employees must work a minimum of 6 shifts per quarter.
Position: Mobile Counselor III
Program: Project Respond
Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
The Mobile Counselor III provides immediate mobile crisis response, risk assessment, and crisis stabilization for adults and children in Multnomah County. This role, grounded in a trauma-informed, strengths-based approach, involves collaborating with mental health and physical health care providers, police agencies, emergency departments, schools, and social service organizations to ensure the best possible treatment for clients. Responsibilities include triaging mental health crisis calls, assessing risk, coordinating crisis responses, initiating involuntary holds as needed, and facilitating connections to mental health services. The Mobile Counselor III also documents interactions and ensures compliance with agency and regulatory standards.
• Master’s Degree in a behavioral science field from an accredited college or university. Demonstrate the competencies to become credentialed as a Qualified Mental Health Professional (QMHP) as outlined in the Oregon Administrative Rules (OAR).
• Equivalent combination of education/experience preferably in a non-profit organization preferred
Work is performed in the community setting including client residences, schools, police precincts, shelters, residential facilities, and public spaces. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise and contaminants.
The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect clients, community and/or employee mental health. The nature of the work dictates that the employee is alert and attentive during their assigned shift. The Mobile Counselor III must have the ability to quickly assess and respond to concerns related to interpersonal and environmental safety. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.
The Mobile Counselor III must work collaboratively with partner to minimize risk to self and clients and, when necessary, quickly and accurately communicate with police agencies in emergent situations.
Cascadia is an Equal Opportunity Employer. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654.
This position is represented by a labor union.
Starting Rate Range in USD ($)
$36.20 - $38.77
Requires a Master's Degree in a behavioral science field and competencies to be credentialed as a Qualified Mental Health Professional (QMHP). Must possess a valid driver's license and the ability to work a flexible, on-call schedule.
Market context
In Oregon, mobile counseling roles tied to community settings like libraries are typically competitive because employers look for a master’s-level behavioral health background, QMHP credentialing readiness, a valid driver’s license, and flexibility for on-call work. This role’s requirements and benefits are AI-summarized from the original job description, helping you review the essentials faster. Before applying, confirm your credentialing status and highlight any experience working independently in outreach or community-based settings.