PACT Generalist

Full-Time | Non-Exempt | Helena

Position Overview

Provide mental health services for individuals with severe and chronic mental illness.

Job Duties

• PACT Generalist
• Works as part of a multi-disciplinary team to help clients develop a personal recovery plan.
• Identify opportunities to provide support as clients work to achieve their recovery goals.
• Serve clients on the PACT team who have a diagnosed SDMI.
• Assist clients with daily living functions in their homes and in the community.
• Meet with treatment team to develop effective support system, outreach, and follow-up.
• Assists clients in menu planning, grocery shopping, socialization skills, personal hygiene skills, housekeeping skills and doing laundry (client’s responsibility with verbal assistance).
• Must pass medication certification test. Performs medication delivery/observation.
• Works rotating on-call schedule for one week at a time.
• On-call duties include providing some clients medications on weekends and carrying on-call phone in case of client crises, providing guidance/direction/assistance to clients should needs arise during non-business hours that week.
• Maintains assigned caseload, based on client and community needs for the PACT Team concept; caseloads will be assigned by the Team Lead.
• Maintains required paperwork for assigned clients in accordance with MRWH policy and WICHE fidelity-based model.
• Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure.
• Assumes responsibility for the workload assigned, working independently and cooperatively with the team.
• Acts as an advocate for mental health issues in the MRWH region.
• Maintains records, reports, and statistics necessary for program functioning and evaluation.
• Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team.
• Comply with relevant legislation, regulations, and mandatory guidelines/fidelity of this evidence-based model.
• Responds to emergency health hazards as defined by the Chief Medical Director or Supervisor.

• PACT Admin
• Administrativeduties activities, answering the telephone, greeting clients, record keeping, supply ordering, data entry, clientschedulingand filing.
• Prepare reports as needed; distribute incoming and outgoing mail.
• Prepare new case files and retrieve information from the computer database.
• Directs clients to theappropriate personor department.
• Provides administrative support to co-workers.
• 100% of Admin duties are completed by the Generalist.

Minimum Qualifications

• Required graduation from High School or GED and 2 years of experience in the mental health field. A desire to work with people with behavioral health challenges is essential.
• Excellent written skills, computer skills and customer service skills.
• MT Driver’s license and vehicle required. Travel required; will transport clients.
• Must have a personal vehicle, valid insurance, and valid driver’s license.

Wage

$17.94 (includes $1.44 PACT Differential) + DOE

Benefits

• 401K Matching Contributions
• Health Insurance
• Dental Insurance
• Flexible Spending Account
• Health Savings Account
• Flexible Work Schedule
• Paid Holidays
• Paid Birthday
• Pet Insurance

All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Records Check.

About Us

Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems, or workplace, school place and financial stressors — alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.

About Helena

Our Mission

Many Rivers Whole Health partners with people and communities to serve the whole person – body, mind, and spirit – by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.

Vision

To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support.

Our Values

Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.

Equal opportunity employer

Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.