Job detail

Surgery Scheduler - Mercy Stroke Clinic

UPMC

#Medical Terminology #Healthcare Administration #Managed Care #Medicare #Patient Education #Epic #Informed Consent #Workers Compensation #Medical Assisting

Quick overview

Coordinate and schedule in-patient and outpatient surgical procedures while managing patient follow-ups and hospital admissions. Act as a liaison between patients and physicians to ensure all pre-operative requirements and financial arrangements are met.

Requirements summary

Requires a high school diploma and completion of a medical assisting program or 2-4 years of medical field experience. Proficiency in medical terminology and computer software, specifically Epic, is preferred.

high schoolprofessional certificateInterpersonal SkillsTime ManagementMedical TerminologyMedical BillingMicrosoft ExcelInsurance VerificationMicrosoft WordMicrosoft OutlookEpicPre-certificationPatient CoordinationSurgery Scheduling

Job description

UPMC University of Pittsburgh Physicians is hiring a Full-Time Surgery Scheduler to help support Mercy Stroke Clinic.

Hours

Monday through Friday, daylight.

Location

Mercy Stroke Clinic. After 6 months in person and after training, 1 hybrid day per week flexibility is possible.
Department
Details: We are a small group and work together as a team to assist with our patients and providers!
The following experience is preferred, but not required: Knowledge of medical terminology, Microsoft office such as Excel, Word and Outlook email. and EPIC experience.

Purpose

Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

Responsibilities

Work directly with department to troubleshoot procedural and operations issues. Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. Ensure that informed consents are signed. Provide patients with pre and postoperative instruction according to service specific guidelines. Coordinate patient education seminars and schedules physicians accordingly. Collect data for research study. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. Ensure all billing and insurance information is current and accurate. Complete special projects as assigned. Act as liaison between patient and referring physicians. Obtain pre-certification and/or referral prior to the date of the procedure. Coordinate and track internal and external marketing efforts. Attend and schedule department meetings. Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

High school diploma or equivalent required.
Completion of a medical assisting program or 2-4 years experience in a medical field.
Proficiency in medical terminology preferred.