Benefits Navigator

Overview

Westchester Jewish Community Services (WJCS) is an award-winning nonprofit, nonsectarian human services organization founded in 1943. Today, it has grown to be the largest provider of licensed outpatient community behavioral health services and one of the largest human service agencies in Westchester County. WJCS delivers innovative programs and services and compassionate care to more than 20,000 people of all ages and backgrounds throughout the county.

We are currently seeking a compassionate, detail-oriented, and community-centered Benefits Navigator to support the Workforce Pathways & Benefit Stability Initiative (WPBSI), a workforce-anchored initiative designed to help low-income adults—particularly Able-Bodied Adults Without Dependents (ABAWDs)—maintain access to essential public benefits while progressing toward long-term economic stability.

The Benefits Navigator will play a critical role in helping participants successfully navigate complex systems, avoid disruptions in benefits, and overcome barriers to workforce participation. This position is ideal for someone passionate about anti-poverty work, community stabilization, and improving access to resources for vulnerable populations throughout Westchester County.

The salary for this full-time position is $50,000.

Responsibilities

• As a valued member of our team, your responsibilities will include, but are not limited to:
• Conduct intake and benefits eligibility and needs assessment of program participants.
• Provide individualized benefits navigation and case support to participants enrolled in WPBSI.
• Assist clients with SNAP, Medicaid, and other public benefit applications, recertifications, and documentation requirements.
• Track and monitor deadlines for reauthorization for all clients.
• Help participants understand and comply with federal and state work requirement policies.
• Support clients in gathering verification documents and resolving benefit interruptions or denials.
• Conduct screenings for social determinants of health and identify barriers impacting benefit stability and workforce participation.
• Coordinate referrals to workforce development, behavioral health, food security, transportation, childcare, and digital literacy resources.
• Collaborate closely with career coaches, social service providers, WJCS CCBHC clinics, other WJCS programs, and Department of Social Services partners to ensure coordinated care.