Veterinary Assistant

About Our Practice

West Loop Veterinary Care is a state-of-the-art, AAHA-accredited, Cat Friendly, and Fear Free Certified practice in Chicago’s West Loop neighborhood. Our compassionate team is dedicated to building strong relationships and delivering exceptional care to pets and their families. We foster a positive environment with a collaborative team that includes Hospital Attendants, Patient Care Coordinators, Veterinary Assistants, and Technicians.

About the Role

We are seeking a Veterinary Assistant to work closely with our doctors and support team. Responsibilities will include patient handling and care, client communication and education, medication preparation, assisting with laboratory analysis, and maintaining organized exam rooms.

Key Responsibilities

Assist with Patient Care and Handling

• Support veterinarians and veterinary technicians in providing compassionate, safe, and efficient care for all patients, including restraint, monitoring vital signs, and observing patient behavior for any changes in condition.
• Provide support to the veterinarian and veterinary technician as directed in various areas of the hospital; provide professional and efficient client service.

Client Education and Communication

• Provide clients with clear, accurate, and empathetic information regarding their pets’ health, treatment plans, preventive care, and follow-up instructions, ensuring a positive client experience and fostering strong client relationships.
• Communicate with doctors and technicians regarding patient status, trends, or concerns.
• Provide after care for patients according to owner wishes.
• Communicate any patient or client concerns to appropriate personnel.
• Provide, monitor, and document all patient care history such as cleanliness, nutrition, necessary and appropriate bedding, physical therapy, exercise, comfort and support.

Medication Preparation and Laboratory Support

• Accurately prepare and dispense medications, vaccines, and treatments as directed by veterinary staff; assist with laboratory sample collection, processing, and analysis to support diagnostic and treatment procedures.

Exam Room Cleanliness and Organization

• Maintain a safe, sanitary, and well-organized clinical environment, including thorough cleaning and disinfection of exam rooms, proper stocking of supplies, and ensuring equipment is functioning and ready for use.
• Follow all OSHA and hospital policies, keep all areas clean, organized, and restocked.
• Perform other duties as assigned.

Qualifications

• Minimum experience of at least one year working in a veterinary hospital setting.
• Knowledge of hospital operations and passion for pet care.
• Strong communication and client service skills.
• Ability to work efficiently in a dynamic, team-oriented environment.
• Positive attitude and compassion for animals.
• Proficiency with veterinary practice management software; experience with EzyVet is a plus.

Benefits

• We Offer:
• Licensure & CE: Full reimbursement for Illinois technician licensure and up to 16 hours of CE annually
• Opportunities for Growth: Mentorship, continuing education, and real career pathways.
• Work-Life Balance: Generous paid time off, paid sick leave, 6 paid holidays, paid parental leave and closed on Sundays.
• Health & Well-Being: Gym membership reimbursement and Employee Assistance Program.
• Pet Care Perks: Generous benefits for your pets on services and products.
• Future Planning: 401(k) + 4% employer match
• Benefits Package: Health, dental, vision, and life insurance plan offerings.

Join our team and make a difference!

West Loop Veterinary Care is an equal opportunity employer and a Drug-Free Workplace.