The Resident Advocate supplements staffing across three campuses and accompanies residents to the hospital during emergency transfers. They assist residents with activities of daily living and ensure a clean, stimulating environment while upholding resident rights.
Requirements summary
Candidates must have a valid driver's license, reliable transportation, and the ability to travel between three local campuses. Proficiency in English and a willingness to accompany residents in ambulances are required.
professional certificateTeamworkCommunicationPatient AdvocacyMobility AssistancePatient MonitoringEmergency ResponseInfection ControlActivities of Daily LivingResident CarePatient TransportationPostmortem CarePerson Directed Care
Job description
Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries.
Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:
Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
About the Position
This position serves as a Resident Advocate who works cooperatively with the Goodwin Living team at each campus to supplement staffing and accompany residents to the hospital when they are transferred by 911 via Rescue Squad. This position also assists residents in performing activities of daily living while assuring a clean, comfortable, pleasant and stimulating environment in accordance with current federal, state and local standards, guidelines, regulations, scope of practice for Care Partners and Goodwin Living’s established policies and procedures. The person will assure that the comprehensive needs of residents are met and maintained on an individual basis while upholding Resident Rights.
Key Duties
When a hospital transfer occurs between the hours of 11 p.m. and 7 a.m., the Resident Advocate / Care Partner may be activated to accompany the resident from any of the three campuses (Goodwin House Bailey’s Crossroads, Goodwin House Alexandria, and The View Alexandria).
If the Resident Advocate / Care Partner is on duty at the campus from which the resident is transferred, they should accompany the resident in the ambulance to the hospital. If he/she is on duty at a different campus, they may be dispatched to meet the resident at the hospital or to cover at the transferring campus via Uber Health.
The Resident Advocate / Care Partner should stay with the resident until a family member/POA arrives at the emergency room. If a family member/POA is unavailable, the team member may leave once the resident is settled but not to exceed four hours.
Benefits
Dental Insurance
Paid Time Off
Health Insurance
Vision Insurance
Pool
Referral Program
DailyPay
Free Meals
Retail Discounts
Student Loan Repayment Program
ESL classes
Staff Emergency Grants
Retirement Plan- 401(k)
Financial assistance with U.S. Citizenship application or DACA Renewal
Tutoring for ESL, Citizenship Test & GED
Access to a Fitness Center
UMGC 25% Discount
Tuition Assistance for Career Development
BJs Membership
If additional residents are transferred to the same hospital during the shift, the Resident Advocate / Care Partner may be asked to support and advocate for multiple residents.
If a resident transfers via 911 late in the shift, the Resident Advocate / Care Partner may be asked to work past the end of the shift.
Assists residents with Activities of Daily Living, mobility and transportation.
Plans and participates in resident/household activities.
Knows each resident individually and reports changes in health status or behaviors as noted to Household Nurse.
Assists in admission, transfer, and discharge of residents.
Promptly responds to residents’ needs and requests and performs general care activities for residents in isolation.
Provides postmortem care.
Follows established infection control and blood-borne pathogen policies & procedures.
Assists residents at mealtimes as needed and encourages adequate nutrition and hydration.
Encourages residents to attain their highest level of function, physically, mentally, socially and spiritually.
Job Requirements
1.
Must have reliable transportation and maintain a valid driver’s license and auto insurance.
2.
Must cross-train to work at all three campuses: Goodwin House Alexandria and Goodwin House Bailey’s Crossroads on their Health Care Centers and Assisted Living at The View Alexandria.
3.
Must be willing to travel to all three campuses located within a 5-mile radius.
4.
Must be willing to accompany residents in the ambulance that are being sent to the hospital via 911.
5.
Must be willing to travel to the campus that is sending the resident to the hospital during the night.
6.
Must be willing to travel to the hospital to meet the resident in the Emergency Room.
7.
Skilled in providing resident care.
8.
Knowledge of Person Directed Care preferred.
9.
Must be able to communicate in English, both verbally and in writing.
10.
Must be kind, gentle, patient, organized and able to accept constructive suggestions.
11.
Must be able to work in a team as a contributing team member.
A sampling of our many benefits!
We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:
Health Insurance
Dental Insurance
Vision Insurance
Tuition Assistance for Career Development
Student Loan Repayment Program
Paid Time Off
Retirement Plan- 401(k)
Referral Program: Earn a bonus for referring friends and family!
DailyPay: Work and get paid the same day!
Financial assistance with U.S. Citizenship application or DACA Renewal
Free Meals, Access to a Fitness Center, Pool, and More
About Goodwin Living
At Goodwin Living, we can all find work with purpose!
As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them.
Our commitment to our team members is written directly into that statement.
We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today.
These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
