Veterans Case Manager (2016)

Job DetailsJob Location

• 105 -
• BakerRipley
• Central -
• Houston,
• TX 77011Position
• Type:
• Full-TimeEducation
• Level: Bachelors Deg. or
• Equivalent
• ExperienceTravel
• Percentage: Frequent Local Travel (up to 50%)Job
• Category: Community Development & Family ServicesJob Summary The Case Manager participates in outreach activities to identify and enroll SSVF-eligible veterans in case management services, ensuring timely access to safe, permanent housing and essential supportive services. The position utilizes a Housing First Model to develop and implement Housing Stability Plans that promote household stability and self-sufficiency. Key Responsibilities Conduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days, documenting all activities and events Ensure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessness Mediate, advocate, and leverage support for eligible veterans, referring them to healthcare navigation, legal, employment, financial, and other services as needed Identify and connect veterans to community resources for overall well-being, including emergency housing needs Maintain accurate records of all resources provided, including temporary financial assistance, and manage client files safely while preserving confidentiality Represent Baker Ripley and the Veteran Services team professionally in internal and external meetings and events Collaborate with other agencies to provide a comprehensive case management process Perform other duties as assigned QualificationsEducation Bachelor’s degree preferred; high school diploma or GED required Experience 2+ years of case management experience; 1–3 years minimum; 2+ years social services experience preferred Skills Proficiency in Excel, clear and accurate correspondence/reporting, ability to work in a professional, client-focused environment Licenses/Certifications Valid driver’s license; experience working with veterans or in similar outreach roles is a plus KSAs Ability to develop Excel spreadsheets using formulas Ability to write clear and accurate correspondence and reports Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others Ability to calculate figures and amounts Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Excellent interpersonal skills and successful experience working in teams