Facilitates the safe and timely discharge of NICU patients by coordinating necessary resources and advocating for families. Maintains accurate records and identifies system gaps to improve the discharge process.
Requirements summary
Requires a High School Diploma or GED and at least 3 years of relevant work experience. Candidates must demonstrate proficiency in family advocacy, resource planning, and patient documentation.
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization
NICU
CSL 30
Job
Summary: Facilitates and organizes safe and timely discharge of patients requiring care coordination and resources. Advocates for patient/ family to referral sources and demonstrates a strong internal and external customer focus. . KEY RESPONSIBILITIES Assists treatment team in locating resources necessary to patients' safe discharge. Assists in identifying service gaps and/or system issues that interfere with timely/appropriate discharge. Demonstrates ability to advocate for patients and families to referral sources. Identifies, maintains, and updates information on agencies and resources necessary for patients' continuing care. Maintains accurate records. Contributes to the organization by actively participating in process improvement initiatives and shared decision making. The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical
Capabilities
Planning &
Organizing (Intermediate): Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action. Understands and identifies with the basic goals and values of the organization.
Consulting
Services (Intermediate): Demonstrates in-depth knowledge of consulting services in practical applications of a difficult nature. Possesses mastery of the core technology, products, services and operations within field of work and is fully capable of their delivery without requiring support and instruction from others. Able to train and educate by setting the example and giving technical instruction. Demonstrates acute knowledge of industry trends and emerging technologies. Attends industry seminars and forums on a regular basis.
Family
Advocacy (Intermediate): Demonstrates mastery of family advocacy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
Patient
Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate patient documentation in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.
Impact: Delivers job responsibilities that impact own job area/team with some guidance.
Problem
Solving/
Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement.
Breadth of
Knowledge: Requires subject matter knowledge within a professional area to meet job requirements.
Team
Interaction: Individually contributes to project/ work teams.
Core
Capabilities :
Supporting
Colleagues: -
Develops
Self and
Others: Continuously improves own skills by identifying development opportunities.-
Builds and
Maintains
Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. -
Communicates
Effectively: Openly shares information with others and communicates in a clear and courteous manner.
Delivering
Excellent
Services: -
Serves
Others with
Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. -
Solves
Complex
Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. -
Offers
Meaningful
Advice and
Support: Listens carefully to understand the issues and provides accurate information and support.
Ensuring
High
Quality: -
Performs
Excellent
Work: Checks work quality before delivery and asks relevant questions to meet quality standards.-
Ensures
Continuous
Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. -
Fulfills
Safety and
Regulatory
Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Managing
Resources
Effectively :-
Demonstrates
Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. -
Stewards
Organizational
Resources: Displays understanding of how personal actions will impact departmental resources. -
Makes
Data
Driven
Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
Fostering
Innovation: -
Generates
New
Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.-
Applies
Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. -
Adapts to
Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position
Qualifications:
Responsibilities:
Certifications:
Work
Experience:
Relevant
Work
Experience
Experience
Level : 3 years
Education: High School Diploma or GED This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. PEOPLE ARE AT THE HEART OF ALL WE DO.
Our vision: The world leader in advancing personalized health.
Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more.
Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.
