Veterinary Clinic Support Specialist (Part-time)

Hourly Rate

$18.00

• Works under the general direction of an assigned supervisor at the Memphis Animal Shelter to assist the pet nursing and veterinary team with daily operational tasks to ensure efficient clinic workflow and quality animal care.
• Handles incoming calls from the public relating to basic animal shelter services.
• Provides accurate information in a clear and concise manner in accordance with policies to customers.
• Provides callers and patrons with additional resources and alternatives available.
• Maintains clinic inventory and notifies staff of supply shortages.
• Assists in administering animal care services in accordance with policies on a daily, ongoing, and as needed basis.
• Assists with handling and placing animals with different temperaments and health conditions in temporary receiving areas.
• Records and maintains accurate medical and animal records in a log in accordance with policies.
• Conducts follow-up calls to no-shows for evaluation purposes.
• Provides daily cleaning and feeding for animals temporarily housed in the intake area.
• Maintains neatness and cleanliness in areas such as kennels, treatment areas, and clinic spaces.
• Stays current on updated promotions, shelter services, shelter programs and adoption efforts.