Indian Health Board of Minneapolis
Location
Minneapolis, Minnesota
Salary
$44,147 - $51,634 / HOUR
The coordinator manages the scheduling and tracking of specialty referrals and diagnostic services for clinic patients. They are also responsible for tracking quality measures, managing gaps in care, and assisting with prior authorizations.
Candidates must have a high school diploma or equivalent and previous experience working in a healthcare setting. Proficiency in medical terminology and computer software is required.
Referral & Quality Coordinator (Business Coordinator) Full-Time | Non-Exempt Weekdays | 8:30 a.m. - 5:00 p.m.
Posted: 06/09/2026 Open Until Filled
JOB SUMMARY The Referral & Quality Coordinator performs clerical and support functions for the medical clinic.
ESSENTIAL FUNCTIONS Coordinate the scheduling and tracking of ordered referrals for specialty, diagnostic and therapeutic services. Work closely with medical staff in procuring referral appointments for patients Sending and receiving necessary information to/from outside vendors and clinics Prepare patient correspondence Utilize scheduling and patient database software to provide services. Ability to track and run reports for Quality measures Initiate communication with patients that need preventive care, missed screenings, immunizations, etc. (Gaps in Care) Evaluate effectiveness of healthcare needs and follow-up within the referral process and/or quality measure collection Assist with Prior Authorizations Assist with scheduling patients as needed and for Annual Wellness Visits Participate in performance improvement activities Other duties deemed necessary by supervisor
KNOWLEDGE, SKILLS, AND ABILITIES Excellent typing, computer, transcription and organizational skills Knowledge of medical terminology Knowledge of Quality measures Knowledge of Prior Authorizations Knowledge and experience with personal computer software technology Strong communication skills Ability to maintain strict confidentiality Ability to prioritize own work and work independently Knowledge and respect of the American Indian culture and other culturally diverse populations we serve
EDUCATION AND EXPERIENCE High School diploma or equivalent Experience in healthcare setting
PHYSICAL DEMANDS The work is sedentary. Typically, the employee may sit comfortably to do the work. There may be some walking, standing, bending, carrying light items, and driving an automobile. No special physical demands are required to perform the work.
HIPAA IHB makes reasonable efforts to limit access to and use of protected health information (PHI) by employees to the minimum necessary performance of assigned duties as outlines in job descriptions. This position is access restricted to PHI needed to carry out health care operations.
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