Case Manager

Position overview

Responsible for assessing clients’ needs and capabilities and assisting clients as they work towards their goals. Complete annual assessments, reassessments, and individualized service plans. Help ensure a smooth transition into their communities. Establish linkages to needed resources including, but not limited to medical care, vocational services, entitlements, legal assistance, housing, and family services.

Essential functions

• On behalf of clients, commit to being truthful and earnest, demonstrating fair and human respect in communication with family, significant others, and representatives.
• Assist clients in receiving and maintaining entitlements.
• Monitor progression toward client goal attainment.
• Performs crisis intervention as needed.
• Seeks housing placements for clients as needed.
• Use creativity, judgement, and teamwork to address client concerns.
• Provide referral, intake, and orientation processes with new clients.
• Accompany clients to appointments as needed.
• Always create positive and enjoyable interactions with clients.
• Timely and accurate reporting of all documentation, treatment plans, contact notes, and any other documentation assigned.

Educational & job requirements

• Minimum of an Associate’s Degree in mental health or related field.
• 1 year of work experience in mental health or related field
• Excellent organizational skills and ability to prioritize tasks.
• Provide flexibility to meet client needs.
• Ability to succeed in a team environment.