Admissions Specialist Acute - Especialista de Admisiones (Turnos Rotativos)

​purpose statement

​Clinical professional responsible for inquiries, assessments, and admissions to the facility.

​essential functions

• ​Facilitate admissions and assessment processes for incoming patients. ​Respond to inquiries about the facility within facility policy timeframes. ​Schedule and complete pre-admission assessments and communicate recommendations to patients or their families. ​Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions. ​Coordinate admission and transfer between levels of care within the facility. ​Communicate projected admissions to designated internal representatives promptly. ​Perform insurance benefit verifications, disseminating the information gathered to the patient, their families, and other appropriate facility staff. ​Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. ​Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment. ​Coordinate and facilitate peer-to-peer reviews when needed and collaborate the results of reviews with the multi-disciplinary treatment team. ​Provide accurate and ongoing assessment of patient status in the admissions process. ​Communicate treatment recommendations to other treatment teams. ​Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. ​When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. ​Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service. ​Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. ​ ​OTHER
• FUNCTIONS: ​Perform other functions and tasks as assigned.

​education/Experience/Skill requirements

• ​Bachelor’s degree in Behavioral Science, Social Services Field, may also be an RN registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement. ​For states in which a therapist may act in this role, a master's degree in a therapeutic field is preferred. ​One or more years’ experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred. ​LICENSES/DESIGNATIONS/CERTIFICATIONS: ​Licensure, as preferred for the area of clinical specialty as designated by the state in which the facility operates. ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). ​First aid may be required based on state or facility. ​ADDITIONAL