CATHOLIC CHARITIES OF CHEMUNG/SCHUYLER
Location
City of Elmira, New York
Salary
$22 / HOUR
The Housing Case Manager coordinates care for resident services, including developing individual service plans and providing education and support. They are responsible for maintaining compliant case files, conducting housing inspections, and advocating for residents to ensure they maintain tenancy and access necessary benefits.
An Associate's degree in human services or a related field is preferred. Two years of experience in human services or a relevant combination of education and experience is desired.
As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of all people. We work to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice.
If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!
Meets regularly with the Senior Housing Supervisor (SHS) for a review of file documentation. The HCM is responsible for files documentation in accordance with funding regulations, agency policy, procedure, or business practice Participates in agency orientation of program operations, policy, procedure, goals and objectives Facilitates the integration of the residents into the community, using community-based services whenever possible Maintains accurate case file records and reports based on the requirements of each funding source/program Is responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, utilization reviews, hospitalizations, discharge planning, progress notes, and income in accordance with each residential housing program, insuring that the completion of these documents is in accordance with agency policy, procedure, or business practice. Documentation includes both written and data entry as required Submits resident files to the SHS within 28-days of an admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice Is responsible for the renewal of file documents with expiration dates that include; Release of Information (ROI) and/or Consents to Release Information, Physician Authorization’s, Housing Quality Inspection packets, Tenant Calculation Worksheets, Income Verification Ensures that licensed apartments are maintained at standards established for apartment recertification; reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice Ensures resident fees related to rent and phone bills are paid in a timely manner and in accordance with agency policy, procedure, or business practice. The HCM will assist as appropriate with delinquency issues Assists, as needed, residents in complying with treatment/service providers, ensuring that there is no lapse in service/funding Serves as an advocate/mediator for residents experiencing difficulties with landlord/tenant disputes or provider, employment, funding related issues Acts as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams Serves as a resource to ensure that the resident has access to services and to ensure that the rights and confidentiality of the resident are not overlooked or denied Conducts routine housing inspections to see how residents are doing and to identify those who need help. Communicates concerns with the SHS and work with the resident to maintain their unit or assist them to access homemaker or other needed services. Intervention should be timely The HCM is required to attend staff meetings, treatment team / provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice Completes other duties as assigned.
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required.
#INSJ
EDUCATION: Associate’s degree in human services field or related field preferred EXPERIENCE: Two years’ experience in Human Services or related field preferred. Relevant combination of education and experience will be considered Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific abilities required by this job include; Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle. Stand, sit, walk, bend, stoop, kneel, and reach. Climb up or down stairs. Able to reach above or below shoulders. Occasionally lift or move objects weighing up to 10 lbs. Sitting at a desk or in a vehicle for long periods of time to perform certain job functions. Be able to read, write, and interpret written documents.
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