Freedom Behavioral Hospital of Leesville·Vernon Parish, Louisiana
The Case Manager coordinates with clinical staff to facilitate patient treatment needs and manages discharge planning and utilization review. They serve as the primary contact for payer sources and facilitate communication between families, referral sources, and the medical team.
Make a Difference Where It Counts! At our 22-bed Behavioral Health Hospital, every role plays a vital part in changing lives, strengthening our community, and delivering care that truly matters.
In accordance with Joint Commission standards, federal and state regulations, Freedom's mission, policies and procedures, and Performance Improvement (PI) standards, the Case Manager is responsible for coordinating with admission and clinical staff to facilitate meeting patients' treatment needs. The Case Manager assumes responsibility for discharge planning and utilization review activities throughout the patient's stay in the program. Responsibilities include: Coordinating discharge planning and utilization review activities. Contacting referral sources and family members to gather clinical information for the multidisciplinary treatment team. Reporting pertinent information to the treatment team. Facilitating communication among members of the medical and clinical staff. Accurately documenting findings and data in the medical record to support the level and intensity of services rendered. Functioning as an active member of the multidisciplinary treatment team and assisting with treatment team processes. Serving as the primary contact for payer sources and coordinating communication between medical/clinical staff and referral sources, families, and payer representatives regarding admission and continued-stay criteria. Communicating with patients, families, and referral sources to support positive treatment outcomes. Maintaining departmental performance improvement activities and participating in Quality Management (QM) initiatives. Adhering to the highest ethical standards regarding patient care and patient rights. Facilitating communication with outside agencies to ensure patients' rights, care needs, and treatment requirements are met. Working Conditions The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. While performing job duties, the employee may occasionally be exposed to: Fumes or airborne particles Cleaning chemicals Dust, mist, and steam generated through housekeeping activities Moderate to high noise levels This is a smoke-free workplace. Work is performed primarily indoors (approximately 75% or more of the time), providing protection from weather conditions but not necessarily temperature changes. Employees must provide documentation of a tuberculosis (TB) test during new-hire orientation and annually thereafter. Physical Requirements Must be able to stand for moderate periods of time, potentially 60–80% of a work shift. Must be able to sit for extended periods, up to four (4) hours. Walking and standing are regularly required. Lifting and carrying may exceed 10 pounds. Additional Work Environment Characteristics Performing repetitive tasks and motions Hearing alarms, telephones, and normal speaking voices Working in a fast-paced environment with frequent interruptions Exposure to stress resulting from the psychiatric and crisis-care environment Physical Functions Required Reaching: Extending hands and arms in any direction.
Seizing, holding, grasping, turning, or otherwise working with the hands.
Picking, pinching, and otherwise working primarily with the fingers.
Perceiving size, shape, temperature, and texture through touch, particularly with fingertips.
Expressing or exchanging ideas through spoken communication.
Perceiving sounds by ear.
Requires a Bachelor's degree in Psychology or Nursing and a professional license in Nursing or Social Work. Candidates should have at least one year of experience in utilization review and discharge planning.
Market context
Case manager openings in Louisiana often reflect steady demand in treatment and behavioral health settings, where employers look for candidates who can coordinate care and communicate clearly with clients and teams. These roles can be competitive because experience in the treatment industry, strong problem-solving skills, and, for candidates in recovery, sustained sobriety are commonly valued. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant care coordination experience and readiness to handle documentation and follow-up.