Behavioral Health Technician (Greenbrook)

Transform Lives

Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Beachwood, OH!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.

Why Greenbrook? Meaningful Impact

• Directly contribute to improving the lives of patients through innovative treatments.
• Competitive
• Compensation: Earn $20-22/hour (commensurate with education and experience).
• Comprehensive
• Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and
• Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative
• Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.

Location

• Primarily based in our Beachwood center, with occasional regional coverage as needed.
• Your
• Role:
• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We're Looking For:

Minimum Qualifications

High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.

Preferred Qualifications

Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory). Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus). Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided). Our Ideal Team Member: Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians. Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback. Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.