Out Patient Case Manager

• Description Make a Difference.
• Change Lives.
• Build Stronger Communities.
• Are you passionate about helping others overcome challenges and achieve their goals?
• Join Stepping Stones of Rockford, Inc. as an Outpatient Case Manager and become a vital part of a compassionate team dedicated to supporting individuals on their behavioral health journey.
• What You'll Do As an Outpatient Case Manager, you'll provide advocacy, guidance, and care coordination to help clients access the resources they need to thrive.
• You'll work closely with individuals, families, healthcare professionals, and community agencies to create meaningful change and ensure comprehensive support.
• Key Responsibilities Empower and Support Clients Help individuals develop resilience and self-management skills using evidence-based approaches.
• Partner with clients to create achievable goals and individualized care plans.
• Provide education and guidance to clients and their families regarding services, benefits, and community resources.
• Assist clients during crises and connect them with appropriate supports to maintain treatment engagement.
• Coordinate Comprehensive Care Collaborate with therapists, nurses, physicians, social workers, and community agencies to ensure quality care.
• Advocate for clients and help remove barriers to accessing services and entitlements.
• Connect individuals with community resources that strengthen natural support systems.
• Serve as a liaison between clients, providers, and public agencies.
• Maintain Excellence Complete accurate and timely documentation, progress notes, care plans, and Medicaid billing requirements.
• Monitor available resources and continuously seek opportunities to expand support options for clients.
• Adhere to HIPAA, Mental Health Code requirements, Rule 50 standards, and agency policies and procedures.

Requirements: What We're Looking For

We are seeking someone who is

Compassionate, empathetic, and committed to helping others succeed. An excellent communicator with strong interpersonal and problem-solving skills. Able to work independently while collaborating effectively within a team. Experienced in case management, care coordination, behavioral health, or related human services fields.