Hennepin Healthcare
Location
Minneapolis, Minnesota
The role involves collecting and processing clinical specimens and entering data into EHR and LIS systems. It also requires professional communication with patients and healthcare teams and performing routine equipment maintenance.
A high school diploma or GED is required. Preferred qualifications include phlebotomy certification, college credits in biology or chemistry, or six months of clinical laboratory experience.
Specimen Processing Accurately receive, prepare, and distribute clinical specimens Perform client urine collections and complete required documentation Utilize the electronic health record (EHR), laboratory information system (LIS), client software (Web Portal), Microsoft Office Suite software, and any other additional department specific software or middleware to efficiently complete daily tasks Manage high-volume inquiries from clinicians and patients via phone and EHR in-baskets professionally, responding to external and internal customers’ needs/issues without transferring to another section of the laboratory Maintain normal operation and perform routine maintenance of equipment. Following established guidelines complete troubleshooting tasks or escalate for service as required to appropriate resource Perform administrative support work and section-specific support activities which they have received applicable training and approval to perform Assist with inventory management and supply restocking Assist with training of new staff and students.
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