Centerstone·Clarksville, Tennessee
Provide face-to-face, phone, and telehealth crisis response and assessment services to individuals experiencing behavioral health crises. Ensure continuity of care through safety planning, service linkage, and coordination with first responders and community resources.
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!
The Mobile Crisis Specialist is responsible for providing face-to-face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing a behavioral health crisis. This position ensures continuity of care through safety planning, service linkage, and follow-up support, while maintaining accurate and timely documentation in accordance with organizational, clinical, and regulatory standards. Mobile Crisis Specialists operate as part of a multidisciplinary crisis response team and contribute to a coordinated system of care that promotes safety, stabilization, and recovery in the community.
This is a PRN position for shift coverage in a 24/7 program.
Essential duties & responsibilities
Respond to behavioral health crisis calls in the community, by phone, or via telehealth, providing timely, trauma-informed crisis intervention and stabilization services.
Conduct rapid, comprehensive assessments of individuals in crisis, including evaluation of safety risk, suicide/homicide risk, and immediate support needs.
Implement evidence-based de-escalation strategies to safely stabilize individuals experiencing acute psychiatric or emotional distress.
Develop immediate, practical safety plans in collaboration with individuals served, incorporating natural support and community resources.
Determine appropriate level of care and facilitate referrals to least restrictive, clinically appropriate services, including outpatient, inpatient, or community-based supports.
Coordinate with law enforcement, emergency departments, 911/EMS, and other first responders when clinically indicated to ensure safety and continuity of care.
Complete all required documentation of assessments, interventions, disposition decisions, and follow-up plans accurately and within required timeframes.
Provide follow-up outreach as assigned to support stabilization, engagement in services, and reduction of future crisis episodes.
Collaborate with internal teams and external partners, including behavioral health providers, hospitals, schools, and community organizations, to ensure coordinated care.
Maintain professional, culturally responsive, and person-centered interactions with individuals, families, and community stakeholders.
Participate in team meetings, clinical supervision, case consultation, and required training, including ongoing competency development in crisis intervention best practices.
Adhere to organizational policies, performance standards, and regulatory requirements while demonstrating sound clinical judgment in high-pressure situations.
Qualifications: Education Level
Bachelor's degree required. Four years of relevant experience may be substituted for education requirement upon approval.
Years of Experience
Experience with community-based service delivery and interdisciplinary collaboration preferred.
Must have valid driver's license and able to drive to community assessments.
Time Type: Part time
$18.20--$25.50
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
A bachelor's degree is required, though four years of relevant experience may be substituted. Candidates must possess a valid driver's license and have the ability to perform clinical assessments in high-pressure environments.
Market context
Behavioral-health roles in Tennessee are often tied to schools, community programs, and outpatient settings serving children and adolescents, so employers usually look for candidates with direct youth mental-health experience. This type of role can be competitive because the posting asks for a specific degree-and-experience mix, plus prior work with children and adolescents; the listed requirements and benefits are AI-summarized from the original job description to save you research time. Before applying, match your resume to the exact experience path and highlight any youth-focused interventions, crisis support, or family engagement work.