Cedars-Sinai·Pasadena, California
The Medical Assistant is responsible for patient intake, including taking vital signs and verifying patient information. They also manage clinical flow, maintain exam rooms, and assist with administrative duties like scheduling and insurance collection.
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As a member of the patient care team, the Medical Assistant is responsible for positive patient relations, accurate telephone communication, verification of patient information by interviewing patient and confirming purpose of visit.
The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.
This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Primary
Greets patients, take appropriate vital signs, review current medications and record in medical record Assists with tracking and monitoring department specific data Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice Manages patient care flow and assist with monitoring CS-Link message pools and standard work Sets up exam room/procedure rooms appropriately based on patient visit needs Sweeps clinical areas to monitor inventory based on standard work Cleans/re-processes equipment and supplies based on standard work and department guidelines Addresses patient, physician, and staff concerns and escalate accordingly Provides assistance in QA measures for suites, including recording QC testing on designated equipment Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution Monitors their own workflow to identify opportunities for improvement Participates in daily huddles and staff meetings Adheres to all infection prevention standards, department policies and guidelines
Requires a High School Diploma and a Medical Assistant Certificate from an accredited program. BLS certification is required upon hire, and two years of outpatient clinical experience is preferred.
Market context
In California, support-services roles in outpatient and clinic settings are typically in steady demand because they help keep patient flow, documentation, and front-desk or clinical support running smoothly. These positions can be competitive when employers want candidates with a high school diploma, a medical assistant certificate, BLS certification, and prior outpatient experience. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your certification dates and outpatient experience before applying.
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